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04-01-2019
09:46 PM
- 1,660 Views
capsule installation fails
Hi I am taking RH403 Red Hat Satellite 6 Administration, and when I try to install capsule, there is an error. The error starts like:tar -xzf /root/casule.lab.exaple.com-certs.tar returned 2 instead of one of [0] /Stage[main]/Capsule/Certs::Tar_extract[/root/capsule.lab.example.com-certs.tar]/Exec[extract /root/caps....tar]/returns: change from notrun to 0 failed: tar -xzf /root/casule.lab.exaple.com-certs.tar returned 2 instead of one of [0] /Stage[main]/Certs::Katello/Certs::Rhsm_reconfingurescript[/var/www/html/pub/katello-rhsm-consumer]/Contact[/var/www/html/pub/katello-rshm-consumer]Contact_file[/var/www/html/pub/katello-rshm-consumer]:Failed to generate additional resources using 'eval_generate':undefined method 'join' for /etc/pki/katello/certs/katello-default-ca-crt":String Report processesor failed:could not send report to foreman at https://satellite.lab.example.com/api/reports: No such file or directory - /etc/puppet/client_cert.pem any ideas?
1 Reply


Flight Engineer
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04-03-2019
12:29 PM
- 1,646 Views
It is difficult to troubleshoot an error based on an error message. The best way to get this issue addressed is to contact the learning support staff by opening a ticket at below link
https://access.redhat.com/support/cases/#/case/new
Please include below details in the ticket
1) exact chapter and section
2) Command you have tried and the screenshot of the error message
3) Any other details that you think may be necessary to troubleshoot this issue.
Thanks,
Jayadev
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