Unable to access the IDM service in CL210 V13 module

[Shamnad]

Facing issues in accessing IDM service running in the utility VM which is causing failure in running lab scripts while checking the users in CL210 V13 module. error snap

[ricardodacosta]

This is most likely due to the expired admin password in IDM:

ssh root@utility

kinit admin

It should prompt you for the password which is RedHat123^ then it will ask you to set a new password. You MUST use RedHat123^ as the password again.

There could be another issue at play too but check that first then come back if you need more help.

[Shamnad]

After a reboot very immediately I can connect to admin and also changed the root password and after some time ( within 2 mins) it’s throwing same error if I run any ipa command. When I checked the log messages it’s saying “certmonger internal server error”.

Sent from my iPhone

[ricardodacosta]

Quick and dirty workaround:

Run ipactl start and as soon as it starts pki-tomcatd hit control+c

[Shamnad]

Thanks for the reply, changing to older date sorted down the issue, will
try the same also and update on the success.