ronyhaddad
Mission Specialist
Mission Specialist
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DO180 issue connecting to API endpoint, not finding cluster info

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Hi,

I am running the DO180 course in https://rol.rhu.redhat.com but I am not getting any cluster info when I provision the lab. Where can I find this info? The course is giving me this in the screenshot but it is not working. Help?

DO180_api_endpoint.png

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ronyhaddad
Mission Specialist
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Ok, it looks like it was a browser issue. I tried with Safari and it worked! Thanks.

View solution in original post

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jordisola
Flight Engineer
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Hi

This information is provided in the "Lab Environment" tab in your course environment.

Please, see this screenshot for details:

Selection_014.png

 

Some details, such as the nexus host, are good as provided by the lab initialization scripts.

Other details, such as your github account, are to be provided by the student (but I think you already guessed that :) ).

Hope that helps!

Jordi Sola

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ronyhaddad
Mission Specialist
Mission Specialist
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Thank you. I am using Google Chrome browser on a Mac and could not see this info.

Even after the lab is fully ready, I don't see that displayed. Will try with Firefox. Thanks.

Screen Shot 2020-12-28 at 12.47.46 PM.png

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ronyhaddad
Mission Specialist
Mission Specialist
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Ok, it looks like it was a browser issue. I tried with Safari and it worked! Thanks.

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rocomish
Mission Specialist
Mission Specialist
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Hi Jordi,

I am running into the same thing. I am on windows 10, and I have tried creating and deleting environments several times on Chrome, Firefox and Edge but each time I get the image below with no details.

no_details.PNG

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jordisola
Flight Engineer
Flight Engineer
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Hi everyone

Our production servers had an issue that caused the OpenShift information not to appear in many courses.

The issue is now fixed, so information should appear in your lab environment tab.

Sorry for the inconvenience.

Jordi Sola

 

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rocomish
Mission Specialist
Mission Specialist
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Hi Jordi,

Still running into the same thing as above, I tried again in all browsers creating and deleting environments but no information is popping up

Rowan

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aryuliantos
Flight Engineer Flight Engineer
Flight Engineer
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Hi @jordisola, I tried to start Lab DO180 but had same issue as a @rocomish mention before

--
Ary

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rocomish
Mission Specialist
Mission Specialist
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If you raise a suport ticket via the "Support" link in the top navbar, they will fix it and the information will show up

This worked for me and 2 other team members

 

Rowan

Yamato
Flight Engineer
Flight Engineer
  • 1,902 Views

https://learn.redhat.com/t5/Red-Hat-Learning-Subscription/No-OpenShift-details-in-the-Lab-Environmen...

Bumping this as well to bring attention to the issue.

Once i get them i will write them down separately so i can never lose them again.

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