It’s not a new idea that organizations worldwide need and seek qualified IT professionals with the skills and knowledge needed to use Red Hat products successfully. And for the last two decades, Red Hat Training and Certification has provided a way for them to assess, train and validate skills. Last year, we launched preliminary exams as a way to provide experience with our hands-on approach to testing to a broader audience and to explore making this approach more widely available as online exams. This year, the COVID-19 pandemic has meant temporary site closures, lockdowns and social distancing. Going to a test center to take an exam is not an option in many places. Even if it is, candidates for certification might be understandably reluctant to visit a center to take an exam. With that in mind, Red Hat has accelerated our efforts, and I am very pleased to announce that several of our certification exams are now available remotely.
You asked. We delivered.
To this point, Red Hat Certification has delivered exams in public and private classroom sessions and through individually-delivered exams at testing centers. We have considered online exams in the past but decided not to pursue them in part because of concerns around exam security gaps. It is simply too easy for exam takers to cheat during their exams. Reliability has also come into question as we worked through how to make this a reality. Another factor is that many people prefer the quiet, controlled environment of a testing center over the less controlled (and sometimes chaotic!) environments in which they live and work. However, under the current climate people have had to make many adjustments, and where there might have once been a reluctance to bring certification testing into one’s home there is a new willingness, and even expectation, that this should be an option.
What we have undertaken is a unique approach that provides an entire operating system tailored for the purpose of delivering a Red Hat exam, as well as running the compatibility tester that helps establish if someone’s hardware and network connectivity are suited for remote delivery. When booted from a typical USB thumb drive or other external storage device, this operating system runs entirely in RAM and leaves whatever is installed on the system untouched and unchanged. This, too, was another concern we had about many of the online exam solutions out there: we wouldn’t want to install third-party software on our computers that purports to control it or lock it down and we wouldn’t want that for our test takers, either.
While running the live exam environment, test takers are strictly limited in what they can access and do -- no online searches, checking cheat sheets or chatting with more knowledgeable friends. If it is easy to cheat on an exam, assertions made about the people who pass it are weakened. When we certify someone, Red Hat is saying that person has the skills and knowledge to use one or more Red Hat technologies in actual IT environments. We want to protect the value of our reputation by doing all we can to ensure that the people who have passed our exams have done so fairly through their own skills and knowledge.
In addition to providing a more restrictive environment, the live exam environment also provides a more predictable, reliable user-side environment. Consider all the different operating systems, releases of operating systems, browsers, releases of browsers and browser plug-ins on people’s computers. All that variation puts reliability of online delivery at risk.
By contrast, our live exam environment provides everything needed to access the exam content, cloud-based lab environments and to permit remote proctors to observe the test taker during an exam, so there are no issues arising from unsupported software or software conflicts. We believe that this approach provides more reliability. And let’s be honest, taking an exam lasting three or four hours is stressful enough. Technical difficulties (other than those provided by design as part of the exam, of course) are the last thing anyone needs.
Which exams are available today?
Now for the details. Effective August 3, four of our most in-demand certification exams are available for remote delivery:
Anyone who has already purchased one of these exams or enrolled in one through their Red Hat Learning Subscription -- Standard Edition can also choose between remote and testing center delivery. Prospective certification candidates interested in taking one of these exams remotely should select the Individual Exam option through redhat.com/training. Then they will have the option to schedule either a remote exam or a testing center exam.
The most up-to-date list of individual exams that are available to take as a remote exam can be found on the Ways to Test page.
Red Hat Certified Professionals are critical assets to the organizations that employ them, as well as invaluable ambassadors for Red Hat and open source. Their health and well-being are very important to us. We expect to make most of our exams available for remote delivery based on global and regional demand. We previously extended all certifications set to expire between March 17, 2020, and December 31, 2020, to January 1, 2021 and affected RHCPs have been notified of this change. While we aim to get back to business as usual as quickly and safely as possible, we believe that remote exam delivery is a necessary step to providing a more highly available means of earning certification - not only as a temporary measure but moving forward beyond lock-down.
Bad experience. I tried exam ex280v42 today, but the remote session keeps failing in to receive what I type. Proctor told me to open a ticket to be able to reschedule. After that maybe I prefer reschedule in a physical facility.
I'm sorry to hear about your negative experience. Going into a physical facility is also an option since we all can chose to attend a remote exam in two ways: remote or in the physical facility.
Having said that, my own experience with a remote exam was positive, I was able to do the 4 hours exams without facing the same issues as you. I also heard about many people who completed the exam without having same difficulties as yourself.
I think we should analyse what went wrong, are you sure you followed the requirements information, in particular being connected with a cable (avoiding wifi)?
What about your USB key, what model, size, etc...?
What USB port did you use?
Did you use wired mouse/keyboard?
Have you read the FAQ about the requirements?
If you describe your setup, maybe we can find an explanation together. If that fails, we could also ask for feedback on the technical team and try to see if there were any backend problems at the time of your exam.
Hello - is the EX200 exam for RHCSA offered remotely - I just find it hard to navigate the Red HAt documentation and also up to what date is it offered would anyone know.
I should have specified for Reh Hat 7. I was able to see that Red Hat 8 is offered.
The most up-to-date list of individual exams that are available to take as a remote exam can be found on the Ways to test page:
Currently, you will see in the RHCSA exam page, linked from above, that it says only:
"The exam based on Red Hat Enterprise Linux 7 is available via classroom,on-site, and individual exams until October 1, 2020. " That does not mention Remote Exams as available.
I checked and apparently RHCSA RHEL7 based is currently in internal pilot phase and should be released soon, if there is no complications.
Despite being listed in the ways to test page ,
1) Red Hat Certified Specialist in Virtualization exam (EX318) , specifically EX407V27K for me
2) Red Hat Certified Specialist in Ansible Automation exam (EX407) , specifically EX318V43K for me
still show up as "Testing Centre" only on the Red Hat Exam Scheduler.
Is the remote option still in the works for these exams ?
Who has an external webcam these days?
Can we use a phone/tablet or other device to be used as a webcam?
Which webcam models are supported?
I hope they add the diagnostics and troubleshooting exam.
Hi @spezziro ,
Please read the "Getting Ready" pdf available here:
No you can not use the phone/tablet as a webcam.
We don't provide a list of supported webcam model, to avoid restrictions. The requirements are rather wide on that topic. Feel free to discuss the webcams in a dedicated topic on this forum.
In regards to your comment of who has an external webcam these day, I would like to remind you that the exams can also be taken in a physical testing center, in addition to this new option of Remote Exams. If you feel that investing in an external webcam is not suitable, nobody is forcing you. Candidates are free to be creative, and even borrow one for a few hours, if they don't want to invest in an webcam.
Also the issue is a bit more than having a webcam, these Remote Exams have to be running in a secure environment to ensure exams integrity. There are other restrictions at play (technical, administrative/legal, etc...).
Hi @crixus1 ,
More exams are added regularly, see the latest list:
You are talking about "Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting exam (EX342) "? I haven't seen it in the list of current exams being tested internally. Having said that, the teams are working on adding many exams to the Remote Exams delivery, so it might come soon.
I just bombed my EX200 exam. Couldnt even get past the first task of resetting the root password. Everytime i hit the reset button to reboot the VM, in order to access the GRUB menu, I kept getting an error message! Could someone who's taken the remote RHCSA 200EX exam please provide some input.
@gpombo85 Oh that is terrible that happened to you - I hope you are able to get a refund or Red Hat let you retake the exam. I am wary of doing these exams remotely myself for the exact reason you pointed out above. Hope it all works out for you.
Hi @gpombo85 ,
Sorry to her about your unpleasant experience.
You should send feedback here:
Nobody is allowed to discuss details here due to the NDA (Non Disclosure Agreement) that all candidates took.
PS: Failed EX200 too the first time, a mix of something wrong, incorrect interpretation sometimes and bad luck. I passed on the second attempt. Good luck!
Hi @pbrod ,
I hope you are able to get a refund or Red Hat let you retake the exam.
We don't know if there was a technical error, it might have been part of the exercice. Also, the proctors are trained to do the right thing, and the candidates can send the feedback to the comment form, and someone at Red Hat will listen.
I am wary of doing these exams remotely myself for the exact reason you pointed out above. It's good to be cautious sometimes, especially that Remote Exams are rather new. It started officially August 2020, and some exams were only added recently, few weeks ago. Having said that the entire system was tested internally during a pilot phase since a few more months, and many candidates were able to attend their Remote Exams and complete them properly.
Technicals hiccups can happen sometimes, the only way to communicate about that is the comment form:
If the issue is due to a technical difficulty, solutions can be found.
Another candidate said very well in this forum, focus on the exam itself not on the infrastructure potential problems, or I should call that delivery method. They are difficult enough, and should be the candidate main problem! And I remind you that candidates can also choose to attend their Remote Exams in a testing center, if you feel it's more suitable for your needs.
I took the exam last Friday and I have faced the same kind of problem. The boot menu didn't show up. I told the proctor what was going on and he told me to read the instructions and try. What?! Past an hour after I logged on the exam environment, I wasn't even able to start the exam. It seems that the only concerning of the proctor was whether I was cheating the exam.
It was very annoying and stressful to deal with this kind of thing during the exam. And I was concerned about the time. I have done those task hundred of times and I know that I was not supposed to take that long to finish them. I told the proctor that that was not going to work and I'd rather reschedule the exam on a physical facility. He told me to open a ticket and I did it. Today, I received the answer: "I am sorry that your recent examination results did not meet with your
expectations. At your request I reviewed the results of your exam.
Unfortunately, I have found that the results reported to you are
accurate." This is completely unacceptable. Here, in Brazil, the price for this exam is R$1500,00. This is a lot. I woudn't attend to the exam if I wasn't sure that I was able to deal with the exam objectives. I'm already working on production environments a while. I deal both with bare-metal and virtual systems. And Red Hat simply tels me that I'm unable to reboot a machine and access the boot menu? Only on the environment provided for the remote exam! I really hope they reconsider this situation and give me another chance to perform the exam on a physical facility. I was already on my way to take the RHCE exam, but, now, I'm very disappointed with all this situation.
Hi @sergiotc ,
It would be best if you send your feedback here:
I am sorry to read about your negative and surely stressfull experience with the RHCSA exam.
I took it twice, failed the first time, passed the second. As you know we all signed a NDA to prevent us from discussing technical details, to ensure exams integrity. It's therefore very difficult to help you properly. What I can say is that many candidates took that exam remotely and it worked. I fear that maybe it is true, there is something you might have done "not as intended" within the Remote Exam environment?
I also read your comment about the proctor, and unfortunately that's also almost true- The proctor is there to monitor about the exam integrity which is mostly about cheating... It's not an exam support person and often candidates are frustrated because they expect proper support. I once failed the second attempt about EX407 exam because I wasted time debatting with a proctor for a long time about something wrong with the exam environment. I was technically right, that did not matter I ended up failing, losing money + time. Anyway, FYI, usually candidates don't feedback and there was a lack of information/communication. Now, there are various improvements in progress and there is some work being done on that topic of proctor/support.
Again, unfortunately that does not change the past and your predicament.
Going forward, again I have no information at hands, yet I suspect somehow that it was not something technically wrong (based on the fact that it worked with many candidates, on the same back end). Maybe it's more something difficult due to not knowing or being familiar with the Remote Exam environment itself? A boot menu not showing up could be happening when not pressing the right keyboard shortcut at the right time, for example? Where they specific instructions in the exams instructions page? Nobody can say more without disclosing information about the exam environment... And I already don't remember how it was during RHCSA exam (I would have not been allowed to discuss it anyway).
These exams are technically difficult, candidates must be able to quickly understand and use a system they are not familiar with, and resolve usually complex problems. There are sometimes minor technical glitches or mistakes or unclear instructions, yet it's possible to pass with the right experience and training.
I invite you again to send your feedback about your issue on the comment form, and hope that for any retake, you will have more luck/understanding/experience/ to allow you for a better result!
"Maybe it's more something difficult due to not knowing or being familiar with the Remote Exam environment itself? A boot menu not showing up could be happening when not pressing the right keyboard shortcut at the right time, for example? Where they specific instructions in the exams instructions page?"
What is the exam about? I've checked the exam objectives many, many times and "to deal with specifics related to the exam environment" was not one of them. I understand that this certification is a way to prove my skills on real systems on real world. An employer is not interested whether I am proficient on exam environment. Neither do I. If there were something specific to the exam environment, like a keyboard shortcut, I think that this information should have been provided and highlighted. When I'm in front of a real system on my job or on my home lab, I know how to find my way around pretty quickly. Failing the exam is something that I knew that could happen, but I expected it was due to a lack of knowledge related to the exam objectives and not something else. I did the home work. I took the time to prepare myself. I have used the principal cert guides available on the market(I think you all know them). I took some training classes too, just to see whether they added something valuable. When I was setting up my home lab, I actually went beyond the subjects related to the RHCSA exam, like setting up DNS, Samba, NFS and IPA servers, just in order to have a complete environment to practice(and also with the RHCE exam in mind.) Anyway, I don't want to brake any rule here. I have already opened a ticket. I just don't think that is fair to wast money like this. I'm in Rio de Janeiro and the US dollar is about 6 times our money. So it hurts a lot.
I sometimes have the very same reaction as you and I think your comment is rather fair. I hope you also send it to the comment form.
I'll try to do some moderation: while I agree it's about the knowledge, I would say that the Remote Exam environment itself is a standard Linux based system (based on Fedora 32 if I remember correctly). Since it's certification based on Linux, it's somehow implied that candidates can use that type of environment.
Additionally, here is what I found (which is not a decent explanation in my opinion, yet it can offer a small information):
Performance-based testing is testing by doing—that is, by having you perform real-world tasks similar to those you must perform in a job role. All Red Hat certification exams are performance-based tests, giving you the hands-on, practical application you need to demonstrate your skills.
It's a bit relevant because as candidates, we are expected to use our skills to solve the exam challenges, using the given system...
Anyway, sometimes in my opinion it could be more fair for the candidates:
It's a complex topic, some options can even have a significant cost (for Red Hat). Also, it's not always an obvious need because many candidates pass without any problems.
I discussed with many candidates, including after exams in real training center. Most people either ignore the problems, or focus more on the exam itself. For most of them it seems to work, they gain sufficient points to pass their certification and move on without any feedback.
The various teams need your feedback :
From one candidate to another, my advice would be that you focus on the exam itself in order to pass it on another attempt. These exams are difficult (as I always say, for me at least), you don't want to add additional anger/stress to it. Sometimes, I attended a second attempt of a certification exam, knowing I did not fully understood some part of the instructions. Very unpleasant, yet during the second attempt, reading it again and thinking more about it, it became clearer what was expected, and lead to me getting more points and passing.
Let us know what is the outcome of your support situation.
I sent my feedback on https://rhtapps.redhat.com/comments/ again.
I really don't hope that anyone goes through the same situation as me.
Actually, anyone reading these comments should not be discouraged to take the exam, but learn by "my mistake" instead. Be a little more patient then me and don't leave the exam until the end. If I was sure that I was not facing an environment problem, I would have turned the exam machine upside down until I find a solution.
Thanks for the advices.
Hi @sergiotc ,
Thanks again for the feedback to the comment form, it's the best way to help improving (and to reach someone who can reply about your exams questions due to the NDA).
To come back to your situation, yes, if there were a genuine environment problem, in theory the proctor is supposed to somehow notice it. There is a team of technical support that can be contacted during the exam by the proctor. That process is not perfect, but it's there and it's being improved.
For the EX200 RHCSA RHEL8 exam, it was one of the first Remote Exam being tested since June 2020, it was then released in August 2020. Many candidates took it, it's usually one of the most popular. Many attended, passed or failed, it technically worked. I haven't heard of a specific technical issue impacting the back end about that (to be transparent, I don't see the feedback in the comment form, it goes straight to other teams). I spoke with many people who also attended the exam and did not hear about anything like "won't boot" or problem accessing grub. As I attended myself the Ex200 twice, I know it's not such a complex setup, it does not have many servers either. All that to say that it's unlikely to have been a glitch, yet it is possible.
In that regard, and based on your feedback, I did inform the technical team yesterday. I am also bound by the NDA (yes, even internally at Red Hat), so I don't expect a detailled answer, yet someone can have another look, just in case.
Let us know anyway how it goes, and most importantly, good luck!
I think it doesn't matter, but my exam was based on Red Hat 7.
I think I'll not be able to take the exam on that version again, because it will be discontinued next month(I think). I'm already taking a look at the objectives covered on version 8. I'm also already aware of the change that is taking place on October, in order to include container topics.
So, I'll take the time again.
I took the remote exam today.But failed.I can do the question.But I have no time.Because the latency was BAD!
when I am in test,I type command like cat,But the vm show me caaaaaaaaaaat.And then I retype it again and again untile it is OK.I don't know How much time it took me .May be so much.
Swiching the browser took me 5-10s.
I am quite sure I did the compatibility test.
My network bandwidth is 300M.
But this experience was so Bad that I felt stressful.
@kakubunki I have suffered from insane latency too , moving terminal around and typing commands took 2-3 seconds
I will take my exam on thursday and I would like to know if it's possible to access to the redhat product documentation during the exam.
Thanks and regards
It would be easier to make your own topic as this one is an announcement topic, we can't reply to your directly... :D
@Ibraheem I had the same abnormal issue on the "latest iso" (the one where the sha256sum rhrexboot.iso gave this output: gave: c7002c0453d0ad086b6fec188c73c13fb5501228b6d6597653706d56bcef8e7b rhrexboot.iso).
Somehow it was due to the fact that the graphic driver were not detected properly.
That happened when I used the docking station (Lenovo) on my T480s.
I rebooted entirely, removed the docking and only used my T480S solo, without docking and only with a basic usb hub to get additional usb ports, then it was immediately much better.
I reported to the technical team that, I suspect something is failing when there was a docking, in my case. Did you use one too?
@lgamiz Yes, usually the exam instructions/questions page refers to some documentation available "offline", during the exam. For example for the old Ansible exam, there were some offline webpage the candidates could consult. I can't say if it's true for all exams, but usually there are some offline docs (in addition to the manpages which seems to be always available).
Thanks @JS_Learning ,
The exam will be Red Hat JBoss Application Administration I. I hope it! If anyone has taken the exam and knows if there will be documentation off-line avialable, I would be very grateful to him.
Thanks and regards
It would be nice if RedHat could make available an empty exam environment so that the candidates could get familiar with it before the actual exam
I took the EX200 a couple of days ago and agree with all the negative comments posted here regarding the technical difficulties of the testing environment. Even I provided a state-of-the-art hardware and network (that successfully passed the hardware test) during the exam I experienced a horrible latency, permanent problems with the keyboard echo, network interruptions and in general a very poor user experience.
Because of the bad working environment, I had just time to finish the tasks but no time to review anything (with many pending points requiring revision). Fortunately I scored enough points to pass the exam, but I won't recommend to anybody to take an exam in such conditions. The hardware test should not only measure the technical parameters recommended for the exam, but also include a mock test environment, where you can really check the conditions that you will have during the real exam.
It's very convinent to be able to take the exam in your place, but for my next exam, the EX294, I won't take this kind of online exam, I'll search for a test center, even if I have to travel to another city.
Hi @ratadeagua ,
First.... Congratulations! Well done for passing EX200!
Second, thanks for the feedback.
I would suggest that you send your valuable feedback to the team:
(I usually repeat, that's the only official way to contact the Red Hat Certification team: "This form is for questions, comments, and concerns about exams one has taken or one's certification.").
I always like transparency, that team is not discussing here, most questions/answers could/would disclose things about any exams, and possibly give unfair advantage(s) to candidates. Even Red Hat employes not in that team, like myself, don't get to discuss openly with that team (again, that also ensure no unfair advantages).
In my opinion there's 2 things in your story:
1) Something wrong with your setup. The only time I experienced horrible latency was when using the Lenovo T480s with the docking. It seems that somehow some nasty display driver was used due to the docking. When I rebooted everything and tried (without docking) a few minutes later, it was much more fluent, as if the Remote Exam live environment would have detected proper display drivers. I did feedback that to the team, I haven't heard anything from them about that.
2) As you said, you successfully passed the hardware tests (compatibility mode testings), yet that did not detect the latency issue. In my case, that was the same, I only experienced the latency problem during the exam (from the start of it). Therefore, there should be some improvements made in the compatibility mode.
That's why I suggest you send the official feedback, not only your experience was tainted (unnecessarily), also you can contribute to improve the overall Remote Exam experience!
Moving on, I know it's possible to have a good enough experience with the Remote Exams (from my own attempts on my own hardware). I also know it's much cheaper and less inconvenient than going to any testing center, especially using that "kiosk" (at least for me). I would suggest you try to work with the live support team, helping to prepare the Remote Exam, see the button at the end of page 1 of the preparation guide:
Your issue might be like mine, due to the docking. Also, some candidates had better experience with an older version of the ISO, something that the live support team could tell you to use.
I hope you can work out your setup situation so you can fully appreciate your Remote Exams experience, and so you can focus properly on the exam and not on the exam environment anymore!
the comments in this thread worry me a lot! I've been studying for the last six months to take the RHCSA exam. Does anyone have updates on the overall technical performance of the exam? Cheers.
There are many many candidates who took the remote exams properly.
Let's imagine something: all the possible hardware variations in the world, including some proprietary T2 chips from Apple impacting any Linux System. Including customizations made by manufacturers, users, etc... That is actually why in some case there are hiccups and technical limitations visible with the Remote Exam live Iso.
Saying that, we don't read here about people who had no issues, or passed properly without any technical issue(s). Myself had issue with the docking, without that it worked perfectly fine.
Bottom line for your situation: do read the preparation guide, in due time, and get ready. If you have any limitation(s) talk with the live support using the button at the end of page 1 of the preparation guide. Then it should be ok. If not, you can work things out with the remote exam support.
Note: even when prepared using your Remote Exam, or using a "kiosk" (a laptop installed in physical testing environments) there is a bit of difficulties of getting used to the exam environment. At least it was in my case, and for some other candidates. That's somehow part of the hands-on exam, getting familiar with that unknown system. For example it's not like your familiar system and one can not easily ctrl+c or ctrl+v for copy/paste shortcuts.
Good luck with your exam!
Trying to register to a RHCSA exam.
in Shopping Cart it is asking to login after I clicked the login its giving a feedback message of "You have no items within your Shopping Cart"
Can someone please help me.
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