UPDATED TRAINING: Red Hat Enterprise Linux 8 Diagnostics and Troubleshooting

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Red Hat Enterprise Linux Diagnostics and Troubleshooting (RH342)



The Red Hat Enterprise Linux Diagnostics and Troubleshooting course (RH342) provides system administrators with the needed tools and techniques to diagnose successfully and fix various potential issues. Students work through hands-on problems in various subsystems to diagnose and fix common issues. With the scientific method, students complete labs to troubleshoot boot, security, storage, and network issues.  In addition, students use advanced Linux commands and tools to collect information and analyze data to identify root causes and to determine corrective actions.

This course is intended to develop the needed skills to prevent costly downtime due to system failure and quickly recover failed systems with analysis, diagnosis, and troubleshooting. As a result of attending this course, students apply a structured and reproducible form of troubleshooting to solve various types of problems when using Red Hat Enterprise Linux in enterprise and cloud production environments.  With practice and experience, students solve problems faster and more efficiently.


Training Personas

Training Personas



Charlie Root


Charlie Root is an experienced system administrator who works with Red Hat Enterprise Linux systems and services in production.

Job Goal

Charlie’s goal is to advance his career by elevating to a higher tier of support, and to consider new job roles such as Site Reliability Engineer.

Education Goal

Charlie seeks additional skills to perform deep diagnostics and stronger troubleshooting abilities to more quickly resolve problems and increase overall system reliability.