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nshende
Mission Specialist
Mission Specialist
  • 3,603 Views

EX240 - lab install principles always fails

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I am getting following error after starting labs. As mentioned in student guide I have tried running it after 30-45 mins. But still getting the same error.DO240FailedLab.png

18 Replies
NitisH_7
Cadet
Cadet
  • 478 Views

Hi There,

I am facing similar issue.

Tried the ssh lab@utility then ./wait.sh but its shows Waiting for API continuously

NitisH_7_1-1747909785815.png

Please share if anyone gone through the same and has a solution.

Thanks!

 

 

Chetan_Tiwary_
Community Manager
Community Manager
  • 470 Views

@NitisH_7 the wait.sh script will take 20-30 mins generally to finish on its own so that the OCP cluster gets ready with all its components. If you are waiting for more than 30 mins then I will suggest you to delete and create a fresh lab env for yourself. Do not run anything unless your OCP cluster is ready.

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3ScaleStudent
Mission Specialist
Mission Specialist
  • 110 Views

I am experiencing a recurring issue where my lab environment remains stuck at “Waiting for API.” Despite multiple attempts to resolve this, including deleting and recreating the entire environment several times, the problem persists.
It stays like this for all time (waited hour 15 min)It stays like this for all time (waited hour 15 min)

So far, I have spent over five hours of lab time for troubleshooting and have also opened a support ticket, exchanging several emails without a resolution. This issue has now blocked my progress for six days in the self-paced course, while both my lab time and course time continue to decrease.

This situation is becoming quite concerning, and I would greatly appreciate your prompt assistance in resolving it so I can continue with the course.

Kind regards,
Roman

Chetan_Tiwary_
Community Manager
Community Manager
  • 101 Views

@3ScaleStudent the wait.sh script will take 20-30 mins generally to finish on its own so that the OCP cluster gets ready with all its components. If you are waiting for more than 30 mins then I will suggest you to delete and create a fresh lab env for yourself. Do not run anything unless your OCP cluster is ready. 

Chetan_Tiwary_
Community Manager
Community Manager
  • 101 Views

@3ScaleStudent if you have already raised the support case - please DM me the ticket number. 

3ScaleStudent
Mission Specialist
Mission Specialist
  • 68 Views

Somehow, I am not allowed to do the DM.
Screenshot 2025-10-22 120532.png

3ScaleStudent
Mission Specialist
Mission Specialist
  • 39 Views

It was resolved by support team. They had to intervene and check the OCP cluster.

Chetan_Tiwary_
Community Manager
Community Manager
  • 30 Views

@3ScaleStudent yes as I stated earlier the OCP cluster takes time to initialize before you can send any request to the API.  Whenever you build new lab or start your existing lab VMs - please wait for 30 minutes before you run any lab commands.

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Chetan_Tiwary_
Community Manager
Community Manager
  • 30 Views

@3ScaleStudent seems you reached the DM limit , I guess now it must have been reset. 

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