DO316 4.14 PDF guide

[LuizMalere]

Hello, can I download the DO316 4.14 PDF guide?

[Chetan_Tiwary_]

@LuizMalere You will need to click on the bookshelf icon located at the bottom right corner of the course UI in your learning portal. Then you will be taken to the bookshelf website and claim your ebook. You will have an option to download the ebook there. 

[LuizMalere]

Access Error

You do not have access to the selected book.

@Chetan_Tiwary_ 

thank you

[Chetan_Tiwary_]

@LuizMalere Please raise a support case with all the details.

[LuizMalere]

Hello Chetan,

In which category I should raise a support case, I can't see any Training
or RHLS categories at ServiceNow.

Best,

--
*Luiz Malere*

Sr Account Solutions Architect - Enterprise

Red Hat <>

lmalere@redhat.com

M: +55 11 91460 6365 <+55+11+91460+6365>

[Chetan_Tiwary_]

Hello Luiz, you should click on support option in your RHU learning portal and then fill the form. You don’t need to go to SNOW to raise the support case.