Labs are unavailable

[AdamSkowronski]

Hi, OCP is unavailable for any work with the labs: 
- I can log in through the GUI, but after a few actions I'm redirected back to the login page. 
- The `oc` command-line can log in, but almost every command ends with an authorization error (although sometimes the commands are executed properly). 

I've created many environments, used both my own machine and the workstation from the labs and the result is the same - I'm not able to go through the labs. 

Adam Skowroński

[Chetan_Tiwary_]

@AdamSkowronski Please help me with a screenshot and also if you have not raised a support case  - I would recommend you to do so. 

[AdamSkowronski]

It's hard to take a screenshot from the GUI, and I can't attach any images here, but please have a look at the console output: 

```

tytus:~$ date; oc login -u bdgewg -p 92**************0b https://api.eu46.prod.ole.redhat.com:6443/
Fri, 17 Oct 2025, 10:18:28 CEST
Login failed (401 Unauthorized)
Verify you have provided correct credentials.
tytus:~$ date; oc login -u bdgewg -p 92**************0b https://api.eu46.prod.ole.redhat.com:6443/
Fri, 17 Oct 2025, 10:18:36 CEST
Login failed (401 Unauthorized)
Verify you have provided correct credentials.
tytus:~$ date; oc login -u bdgewg -p 92**************0b https://api.eu46.prod.ole.redhat.com:6443/
Fri, 17 Oct 2025, 10:18:42 CEST
Login successful.

You don't have any projects. You can try to create a new project, by running

oc new-project <projectname>

tytus:~$ date; oc get pods
Fri, 17 Oct 2025, 10:18:50 CEST
error: You must be logged in to the server (Unauthorized)
tytus:~$ date; oc get pods
Fri, 17 Oct 2025, 10:19:19 CEST
error: You must be logged in to the server (Unauthorized)
tytus:~$ date; oc get pods
Fri, 17 Oct 2025, 10:19:51 CEST
error: You must be logged in to the server (Unauthorized)
tytus:~$ date; oc get pods
Fri, 17 Oct 2025, 10:20:34 CEST
Error from server (Forbidden): pods is forbidden: User "bdgewg" cannot list resource "pods" in API group "" in the namespace "default"
tytus:~$ date
Fri, 17 Oct 2025, 10:20:45 CEST
```

I provided the correct credentials and the third attempt finished successfully. 
Immediately after that, I tried to get the pods (using the auth token I received after the successful login), and I got 3 Unauthorized responses and finally, I got a Forbidden response - which means I did connect to OCP that time. 

I suppose the "eu56" instance is having some issues. 

Adam  

[Chetan_Tiwary_]

@AdamSkowronski thanks for providing more input on the same. This is not happening for me in my lab - I have two suggestions for you - 

1. Please delete and create a fresh lab and then retry the same. Else,

2. Please raise a support case to get it checked by backend.