Certification with wrong ID

[mbadry13]

I valid Redhat Certifications in my RHN account, however i booked a new redhat exam from other RHN Account and i mentioned my Valid Certifications ID on the exam schedule, but when i receive the exam score i found a new ID is added to the new Certificate. How to merge the new certificate to the Valid certifications i already have.

[ricardo_jun]

Hi @mbadry13 

You can go to this link in order to associate your certificate with your correct one:

https://rhtapps.redhat.com/certifications/add_certification_id

You need to be logged into Red Hat's web site.

[geekymax]

Hi @ricardo_jun - Adding the new certification id will it mapped to original id ? or it will be two certification id ?

[Chetan_Tiwary_]

@geekymax You can raise a support request here to map your certification with your correct ID and mail : https://rhtapps.redhat.com/comments 

[ricardo_jun]

Hi !

So, usually the first one that you get becomes your cert Id. Due to some weird conditions, sometimes our cert team issues a different cert id on each exam pass. To link your new certification with your current one, please go to: https://rhtapps.redhat.com/certifications/add_certification_id
(Need to be logged in with your Red Hat ID)

To add your new credential to your existing cert id.

Hope that helps

Regards
Ricardo

[shashi01 · Accepted solution]

Hi 

I think mainly these are the two reasons a wrong Cert-ID is generated: When scheduling a Red Hat exam and selecting a date, users are typically asked to update their personal details, including their Cert-ID. However, it's common for users to overlook the update of their Cert-ID at this stage. As a result, if the Cert-ID isn't updated, a new Cert-ID may be automatically generated for subsequent exams.

Another scenario leading to the creation of a different Cert-ID occurs when a user books a new Red Hat exam using a separate Red Hat Network (RHN) account. Using multiple RHN accounts to book exams often results in the existence of multiple Cert-IDs for the same individual.

Therefore, it is crucial for users to keep track of which RHN account is associated with which Cert-ID to avoid any discrepancies in certification records

Users can request assistance in mapping their certification ID with the correct Red Hat Network (RHN) account, Users can submit a support request

at https://rhtapps.redhat.com/comments