EX200 CC Payment Pending

[sheraz]

Hi Everyone,

I just purchased EX200K. My credit card was billed the exam amount but I am not being able to schedule the exam.

It says 'Pending Enrollment' in the reminder section and when I click on it, it shows 'Content Restriction'. 

Any help would be greatly appreciated

[Chetan_Tiwary_]

@sheraz Please raise a support case here : training@redhat.com , they can check and confirn from the backend.

[sheraz]

Thank you @Chetan_Tiwary_ .

I raised a ticket with them. Any idea why this problem arose?

[Chetan_Tiwary_]

Thanks @sheraz ! Not sure about the issue but I am sure it can be rectified easily by the backend training support team.

[sheraz · Accepted solution]

Thank you @Chetan_Tiwary_ . It got resolved. It's just a matter of them verifying the payment. 

[Chetan_Tiwary_]

oh great to know that @sheraz !