I failed EX180 exam. Can I retake? Where do I find the retake policy?

[RBarot]

Hi,

I failed the EX180 exam. I like to retake. However, I do not find any information about the retake. Where do I find the retake policy?

[AnithaRaaji]

Hi,

You can visit https://www.redhat.com/en/services/certification/remote-exams for details / FAQ on Remote exam and retake policy.

[RBarot]

Thank You, @AnithaRaaji, for the response. 

Do I have to pay for the retaking EX180? For some exams, I read that one can retake them once for free. However, I do not find any documentation or link about it. 

[luca5492 · Accepted solution]

From what I know, you can retry again the exam "for free" if you have a Learning Subscription (the sub includes 5 exams and 2 retries for separate exams, so you cannot try again a 3rd time the same one without paying for the attempt).

If you have individually taken the exam without a subscription, you should receive a discount code for the next attempt, or that is what I have read on the net.

I leave the final word to the community support!

[RBarot]

Thank You, @luca5492, for the response.

I heard from the RedHat support team. As I have taken the exam individually, I cannot take another try.

[AnithaRaaji]

Hi,

Hope you got the information from Support team. You can also contact certification team using the link given below:

https://rhtapps.redhat.com/comments

[FabioReis · Accepted solution]

@RBarot 

I hope you're fine. 

About the retake, Red Hat does not offer free retakes unless you have purchased a learning subscription but there might be some partners/promotions with a retake included. In such cases, I recommend reaching out to the partner directly.

Regards, 

Fabio