
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- 3,938 Views
Hi,
I failed the EX180 exam. I like to retake. However, I do not find any information about the retake. Where do I find the retake policy?
Accepted Solutions

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- 3,883 Views
From what I know, you can retry again the exam "for free" if you have a Learning Subscription (the sub includes 5 exams and 2 retries for separate exams, so you cannot try again a 3rd time the same one without paying for the attempt).
If you have individually taken the exam without a subscription, you should receive a discount code for the next attempt, or that is what I have read on the net.
I leave the final word to the community support!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- 3,836 Views
@RBarot
I hope you're fine.
About the retake, Red Hat does not offer free retakes unless you have purchased a learning subscription but there might be some partners/promotions with a retake included. In such cases, I recommend reaching out to the partner directly.
Regards,
Fabio

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- 3,931 Views
Hi,
You can visit https://www.redhat.com/en/services/certification/remote-exams for details / FAQ on Remote exam and retake policy.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- 3,911 Views
Thank You, @AnithaRaaji, for the response.
Do I have to pay for the retaking EX180? For some exams, I read that one can retake them once for free. However, I do not find any documentation or link about it.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- 3,884 Views
From what I know, you can retry again the exam "for free" if you have a Learning Subscription (the sub includes 5 exams and 2 retries for separate exams, so you cannot try again a 3rd time the same one without paying for the attempt).
If you have individually taken the exam without a subscription, you should receive a discount code for the next attempt, or that is what I have read on the net.
I leave the final word to the community support!

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- 3,876 Views
Thank You, @luca5492, for the response.
I heard from the RedHat support team. As I have taken the exam individually, I cannot take another try.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- 3,855 Views
Hi,
Hope you got the information from Support team. You can also contact certification team using the link given below:
https://rhtapps.redhat.com/comments

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- 3,837 Views
@RBarot
I hope you're fine.
About the retake, Red Hat does not offer free retakes unless you have purchased a learning subscription but there might be some partners/promotions with a retake included. In such cases, I recommend reaching out to the partner directly.
Regards,
Fabio