Issue with paid course lab - how to get help

[Titta]

Hi,

I'm having issue with a lab for a course.

I cannot create a ticket from the course itself (I get an error message while trying to do it).

Is there a way to get support ? I'm completely stuck.

Thank you.

[Fran_Garcia]

I think you should be able to file a support ticket under https://access.redhat.com/support/cases/ , your product should probably be "Red Hat Online Learning" or "Red Hat Learning Subscription", if such thing appears on your menu.

Cheers

fran

[Titta · Accepted solution]

Thank you.

I have sent an email to training-it@redhat.com 

A ticket has been automatically created, let's hope they can solve the issue as soon as possible.

Thank you again.

Tiziana