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Titta
Mission Specialist
Mission Specialist
  • 717 Views

Issue with paid course lab - how to get help

Hi,

 

I'm having issue with a lab for a course.

I cannot create a ticket from the course itself (I get an error message while trying to do it).

Is there a way to get support ? I'm completely stuck.

Thank you.

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Fran_Garcia
Starfighter Starfighter
Starfighter
  • 712 Views

I think you should be able to file a support ticket under https://access.redhat.com/support/cases/ , your product should probably be "Red Hat Online Learning" or "Red Hat Learning Subscription", if such thing appears on your menu.

Cheers

 

fran

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Titta
Mission Specialist
Mission Specialist
  • 706 Views

Thank you.
I have sent an email to training-it@redhat.com 
A ticket has been automatically created, let's hope they can solve the issue as soon as possible.

Thank you again.
Tiziana

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