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Journey to EX200 Certification Need Help with a Troubleshooting Situation

Hi everyone, I’m currently on my journey to prepare for the Red Hat EX200 exam and have been exploring various resources, including hands-on labs, official documentation, and community forums. Midway through my prep, I started using CertsMatrix, which has been really helpful for practicing scenario-based questions and bridging the gap between theory and real-world Linux administration tasks. Here’s a scenario I’m trying to clarify: On a multi-user system, a critical service fails to start for certain users even though file permissions and ownership appear correct. Would the most effective first step be to check systemd unit files, inspect SELinux contexts, or review journal logs to troubleshoot this issue efficiently? Any insights from those who have taken EX200 or faced similar real-world Linux problems would be greatly appreciated. Your guidance would help me validate my approach as I continue preparing. Thanks in advance!

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