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Cadet
Cadet
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Re: Questions about getting ready for your Red Hat remote exam?

Hi Guys, 

From my experience, once your wifi pipe is big enough , you should be fine with/ without a cable.  Preparing for the test is hard enough so you don't want to start stressing about extra hardware. Do your compatibility checks many times before the exam date with all the required hardware. I did the compatibility tests without the external webcam and they passed. After getting the webcam, the sound test started failing even though the system showed images from both webcams. This happened because the external webcam also has an integrated mic so the sound test was using the webcam for both picture and sound test. Its always necessary to have your full setup tested before the exam. 

The ideal setup will be an embedded webcam in your laptop showing your face and an external webcam that can show you and the surroundings of your room. Think of it like a TV News Studios where you have more than 1 camera showing the presenter in various angles. The proctor is the producer and wants to have Camera 1 and Camera 2 angle views while you are the Newscaster :-). In case you are interested, heres an external webcam I used   https://www.amazon.ca/gp/product/B07MK2LB66/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

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Flight Engineer
Flight Engineer
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Re: Questions about getting ready for your Red Hat remote exam?

Hi

I just tested my environment and had one failed test - microphone.

I have no idea why it's not working - I tried micrphone from my Logitech C920 camera, Logitech headset H390 and Razer headphones with microphone. But still exam test software shows an error - "Microphone volume is too low".

Is the microphone required for remote exam? I will have door closed so no one can enter my room, and as far as I remember there was no such requirement when I had exam in exam center/kiosk exam.

Another question related to RH294 - who should I contact regarding my exam? I don't want to ask these questions in public because of NDA and I'd like to ask someone about few things related to this exam.

 

Thank you

Piotr

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Moderator
Moderator
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Re: Questions about getting ready for your Red Hat remote exam?

Hello,

Since USB headphones are not allowed during remote exams, you will need to use a webcam with integrated mic. I am using a Logitech C920 HD myself and it's working pretty well with the compatibility test in terms of micropohone volume and video quality.

Please remove all other headphones while testing so that the input source selected is of C920. The settings could look like the attached image, except that I was using a laptop vs desktop.

Mic is necessary for Proctors to monitor  your environment. Testing center setup does capture audio in addition to video.

For questions around EX294,  you can raise a ticket at this link

Best Regards,

Shefeeq

20200819_013546.jpg

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Cadet
Cadet
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Re: Questions about getting ready for your Red Hat remote exam?

Hi, From my own experience which is shown above, the computer is using the Mic of the external webcams. When you get to the part that allows you to select the Wifi access Point, Go to Sound and then change the Sound Input into the internal mic of your laptop. That way, the test will be done using the Internal mic instead of the external ones. 

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Flight Engineer
Flight Engineer
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Re: Questions about getting ready for your Red Hat remote exam?

Well - I had no option to check the mic volume on bootable exam ISO. Even Firefox icon (orange one) showed that mic and camera are allowed temporarily (window was visible for 0.1sec) and I couldn't change any of the settings.

Well - let's wait for official response from RH - I tested 3 devices that are working on my Fedora 32 desktop and Windows 10 so I hope that mic will not be required :-)

And I'm not using laptop but desktop PC - my laptop has too small screen and I think 25" QHD should be a good display for an exam. In my exam history I suffered from low resolutions on desktops or laptops - 2560x1440 will be a nice change Smiley Happy

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Moderator
Moderator
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Re: Questions about getting ready for your Red Hat remote exam?

@PiotrS I responded to the earlier thread

Please be sure to disconnect any other headphone/mic and keep only your webcam (with integrated mic) while booting to the RE image, adjusting the sound settings and running the compatibility test. 

Best Regards,

Shefeeq

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Flight Engineer
Flight Engineer
  • 454 Views

Re: Questions about getting ready for your Red Hat remote exam?

Hi Shefeeq

I'll perform these test again later today with only one webcam with mic installed. But the question is how can I change sensitivity levels if there's no such thing like control panel for mic?

I have another question: why it's forbidden to use more than one screen attached to the computer? Working on multiple monitors is VERY convenient for example you can have docs on one screen, and terminals on the other one.

I suppose that's a technical limitation for monitoring of candidate's PC but maybe you can consider allowing additional screen in future?

In my case I have to cover with some cloth my additional monitors (they are installed on VESA mount) and disconnect them from my PC.

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Flight Engineer
Flight Engineer
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Re: Questions about getting ready for your Red Hat remote exam?

Test was successful with only one device attached - camera with built-in mic.

Could you please modify the Exam ISO and add the possibility to safely reboot computer without pressing reset or power button? I know that this should not have effect on exam environment but it would be nice to have such option.

 

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Mission Specialist
Mission Specialist
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Re: Questions about getting ready for your Red Hat remote exam?

Hi,

I have bought and returned 2 affordable webcams , since the integrated microphone's with these always fail the RE Image's test. Since then I have ordered an affordable USB microphone to select as the Sound Input source, will this not be allowed. Decent webcams are being sold, when and if they become availble at exorbitant prices.

Regards,

Harjit Sachar

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Moderator
Moderator
  • 469 Views

Re: Questions about getting ready for your Red Hat remote exam?

Hi @harjitsachar ,

Sorry to hear that you went to so much troubles with your hardware. 

The webcam prices situation appears to be worldwide, it's the same around where I live, webcam prices were increased by more than 50% since the pandemic situation occured (on the model I checked).

I think we all have to be creative, is it possible, for example, that you borrow a webcam for someone? If you only need it during the exam, it seems a wiser choice.

In any case, many users have tried various webcam models, everyone is welcomed to share that information openly. Why not posting that on a dedicated topic in learn.redhat.com?

Also, if the integrated microphone test fails, I would suggest you share your feedback first on this forum, to give a chance for someone else to help you. Maybe there is a solution other than returning the hardware. Maybe it was simply the case of a configuration change.

 

Cheers,

 

 

 

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