victorbrca
Cadet
Cadet
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Re: Questions about getting ready for your Red Hat remote exam?

Need help, urgently. My exam is right now and all I can see is a black screen after setting the wifi.

I tested yesterday night and it was working!
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YRoldugin
Cadet
Cadet
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Re: Questions about getting ready for your Red Hat remote exam?

I tried to test the environment and got the same thing. I replaced my laptop with a desktop computer, but I still see a black screen. All I can do is go to settings.

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Siggy81
Mission Specialist
Mission Specialist
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Re: Questions about getting ready for your Red Hat remote exam?

I also have the same problem today.

The training support in chat said that this an issue with new iso usb

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victorbrca
Cadet
Cadet
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Re: Questions about getting ready for your Red Hat remote exam?

Support told me to use an older ISO and I was able to get in.
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Siggy81
Mission Specialist
Mission Specialist
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Re: Questions about getting ready for your Red Hat remote exam?

Where i find the old ISO ? 

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shefeeqyr
Moderator
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Re: Questions about getting ready for your Red Hat remote exam?

Hello @Siggy81,

You can use the latest remote exam ISO. The issue that we faced was temporary and it has been resolved. 

Best Regards,

Shefeeq

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Siggy81
Mission Specialist
Mission Specialist
  • 1,432 Views

Re: Questions about getting ready for your Red Hat remote exam?

Ok,

now i'm waiting for reply from support for rescheduling exams..

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Zeko
Mission Specialist
Mission Specialist
  • 1,441 Views

Re: Questions about getting ready for your Red Hat remote exam?

I had exactly the same problem yesterday (2020-12-18) - black screen after "The onboarding process will..." message window. I have tried different network settings, other PC, lowering screen resolution... nothing solved an issue. About three hours before the exam and also few days ago, everything worked fine and successfully went through hardware compatibility test. 

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miha
Cadet
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Re: Questions about getting ready for your Red Hat remote exam

Yes This is integrated
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Stegarescu
Flight Engineer Flight Engineer
Flight Engineer
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Re: Questions about getting ready for your Red Hat remote exam?

Hi!
I wanted to to make a compatibility test for the remote exam but I have a problem with the image ISO, I followed next instructions:
https://learn.redhat.com/t5/Certification-Resources/Getting-Ready-for-your-Red-Hat-Remote-Exam/ba-p/...

the problem after the point "6. Go to Network​ and make sure that your wired internet ..." the monitor is black and I do not have any option to login as described in   "7. After connecting to the internet, ", I have tried multiple  times on different laptops and burned ISO on different USB drivers and  the problem is the same.
screen.jpg

Can you help me with this problem, my exam is on 22 december.
Thanks
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