Questions about getting ready for your Red Hat remote exam?

[Tim_757]

Hi,

Can anyone clarify, is it possible to use wi-fi connection or wired connection required? I don't have physical possibility to use wired connection, only wi-fi.

[davman]

Possible it is, but red hat dont recommend it, there are more posibilities of connection error, but yes it is possible with wifi.

[AmberMehra]

Hello,

Today I was supposed to write my exam but I could not because of MIC is not recognised by fedora Live OS however it works fine with my normal windows OS.

Furthermore support reached out to my cellphone but couldn’t fix the issue at all .

Please let me know two thing here

1. How to fix this issue because I have other exams scheduled .

2. I couldn’t write exam because if your fedora software issue and exam cancelled.

[Gineesh]

Hi AmberMehra,

It is highly recommended to test your workstation/laptop 5-6 days before
the exam. You can do this test without even booking any exam, just need a
Red Hat account to login. The important thing is to complete the
compatibility test and make sure all items - keyboard, mouse, mic, speaker
- are working fine.

Please watch this video for details.
https://www.youtube.com/watch?v=XmiX1x-LYF0&t=473s

2. if you are not ready, then you can cancel/reschedule your exam from exam
booking portal (
https://rhtapps.redhat.com/individualexamscheduler/#/Dashboard) , at least
24 hours before the exam scheduled.

Hope this will help.


*Gineesh*
linkedin.com/in/gineesh

[AmberMehra]

My laptop mic works fine with normal OS and Its problem with Fedora Live OS , It couldn't recognize mic at all, Even Redhat Support was unable to fix the issue. There is no resolution

[vishals]

Hi AmberMehra,

As you have rightly pointed, the remote exam image is based on Fedora and we do not claim that it supports every device/hardware. If your hardware is incompatible, you will be required to use different hardware.

In your case, have you run the compatibility test prior to the exam? The compatibility tests have a section to detect audio and if your inbuilt mic is not supported, that test should have failed. (If it passes and the proctor could not hear you, it could simply be a case that the mic volume was low in the initial settings menu)

If you do not have compatible hardware, the mic issue can be fixed by using an external mic. (The easily available ones are web cameras or a basic headset with an inbuilt mic) and use it as the mic input in the settings menu.

As you were already asked to reschedule, please raise a ticket here, with details of your exam and the reason you were asked to reschedule.

Also as @Gineesh said, please try to run the compatibility tests multiple times a few days before the exam.

Best Regards,

[vishals]

Hi @Tim_757 ,

I'll quote the comment from an earlier discussion on wireless connections - https://learn.redhat.com/t5/General/Questions-about-getting-ready-for-your-Red-Hat-remote-exam/m-p/1...

Wireless connection: We strongly recommend a wired connection for better stability. Wireless is not prohibited perse, however it is considered as a second choice due to many variables that can impact wireless performance. I would login to the wireless router and block any other device accessing the internet at the time of my exam. Or simply tell other users to pause the usage during that timeframe.

Personally, I was also in the same boat as you and had no choice but to use a wireless connection for my remote exam. My own experience on WiFi was positive and I did not encounter any network/connection errors for the entire duration of the exam.

Regards,

[charith1994]

I have only my government issue national identity card which is not in English language.so I choose the that option when I scheduleing my remote exam. But when I proceed to the exam proctor said he need a english version to prove my identity.due to the connection issues I couldn't do the exam.But how could I prove my identity cosidering I don't have any government issue english language identity method(passport or driving license).what alternative redhat can offer me to considering my situation .

[vishals]

@charith1994 

Hi there,

The scheduler application is supposed to prompt for countries with non-English ID for pre-approval. I would recommend raising a ticket with the support team to get this sorted.

Source: https://learn.redhat.com/t5/General/Questions-about-getting-ready-for-your-Red-Hat-remote-exam/m-p/1...

Best Regards,

[bigman]

Hi Guys, 

From my experience, once your wifi pipe is big enough , you should be fine with/ without a cable.  Preparing for the test is hard enough so you don't want to start stressing about extra hardware. Do your compatibility checks many times before the exam date with all the required hardware. I did the compatibility tests without the external webcam and they passed. After getting the webcam, the sound test started failing even though the system showed images from both webcams. This happened because the external webcam also has an integrated mic so the sound test was using the webcam for both picture and sound test. Its always necessary to have your full setup tested before the exam. 

The ideal setup will be an embedded webcam in your laptop showing your face and an external webcam that can show you and the surroundings of your room. Think of it like a TV News Studios where you have more than 1 camera showing the presenter in various angles. The proctor is the producer and wants to have Camera 1 and Camera 2 angle views while you are the Newscaster :-). In case you are interested, heres an external webcam I used   https://www.amazon.ca/gp/product/B07MK2LB66/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1