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dunay
Mission Specialist
Mission Specialist
  • 579 Views

Re: Questions about getting ready for your Red Hat remote exam?

Hello

I have created my bootable USB key for attempting a remote exam but I can't boot into the Red Hat Remote Exam Environment. It is stuck at 100% for 30+ minutes

Picture of the stuck boot : https://i.imgur.com/OWnstul.jpg

I am encoutering this problem on my ThinkPad T470s, but the same USB key successfully boot into the exam environment on a HP Elitebook (however I can't use that one for the exam).

I've also tried to boot this live USB on another ThinkPad T470 but the same exact problem occurs.

What should I do ? Did someone already encounter this ?

Thank you for your help

 

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VsevolodZ
Mission Specialist
Mission Specialist
  • 571 Views

Re: Questions about getting ready for your Red Hat remote exam?

Hi, I have similar problem, but in my case on Asus ultrabook and it eventually loads after 10-15 mins hanging. I also tried diffrent hardware and this hang is the best I can get. Would like to hear a recomendations/solution as well.

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dunay
Mission Specialist
Mission Specialist
  • 570 Views

Re: Questions about getting ready for your Red Hat remote exam?

I have tried several times booting the environment on my ThinkPad but I couldn't have it to boot even once

Very strange behavior. I don't know if we can get in touch directly with Red Hat for technical problems like those

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Rilindo
Mission Specialist
Mission Specialist
  • 555 Views

Re: Questions about getting ready for your Red Hat remote exam?

How much memory do you have on the laptops you tested on?

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dunay
Mission Specialist
Mission Specialist
  • 546 Views

Re: Questions about getting ready for your Red Hat remote exam?

I have 8GB of memory on my Thinkpad

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vishals
Moderator
Moderator
  • 583 Views

Re: Questions about getting ready for your Red Hat remote exam?

Hi @dunay ,

I tested on two Thinkpad T470s and experienced the same problems as you described. However, it worked as expected on Thinkpad T480s. (I couldn't find any other ThinkPad devices to test) Looking at this, I suspect that this particular model has compatibility issues with the remote exam image. I have alerted the dev team to investigate further.

For now, please try to use the older image located here - https://static.redhat.com/downloads/training-certification/rhrexboot-2020-08.iso, I was able to live boot into this version of the remote exam image.

Regards,

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dunay
Mission Specialist
Mission Specialist
  • 623 Views

Re: Questions about getting ready for your Red Hat remote exam?

Thank you very much for your answer

I tested with the old remote exam ISO and I have been able to boot successfully

However I wonder if I can use this image to attempt the exam, wouldn't this be prone to problems?

I will see with my company if they can lend me a compatible computer such as T480 or HP Elitebook to use the latest available image -but not sure they will aha.

Thank you again for your help!

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ARIFHOSSEN
Cadet
Cadet
  • 653 Views

Re: Questions about getting ready for your Red Hat remote exam?

Hi All,

My laptop hardware model is MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports, 8GB RAM).  I have tried to check remote exam environment using RHRE-20210309 & RHRE-20200630 but in both case I have found below issue -

  • Not able to connect to wifi network though correct password is given and laptop is close to wifi router
  • In the input device section, see two options - Microphone - Built-in Audio & Internal Microphone - Built-in Audio. In both cases the microphone is not sensing anything from the environment and the microphone slider is in disable status.
  • Not able to hear anything using an internal microphone / external microphone.

I can see pictures from both internal and external web cameras. 

Now questions are -

  • Is there any exam environment/ISO that can be checked in the said laptop hardware so that wifi connection can work?
  • Is microphone mandatory for the exam? 
  • How to resolve wifi connection issue?

 

Thanks & BR//

Arif

 

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Rilindo
Mission Specialist
Mission Specialist
  • 647 Views

Re: Questions about getting ready for your Red Hat remote exam?

Hi Arif!

It is recommended that you used a wired connection during the exam. As for the microphone, it is needed in order for the proctor to monitor the environment while you take the test.

 

- Rilindo

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Loopholelou
Mission Specialist
Mission Specialist
  • 592 Views

Re: Questions about getting ready for your Red Hat remote exam?

I just attempted an RHCSA remote exam but had to stop becuase of an "Internal Media Error".

The most frustrating part was that the pre-exam funtionality tests all passed!

also, I was on a wired connection, both my internal network and ISP speeds are 1Gb/s

1. How do i reschedule my exam? 

2. Is there any way to access a test exam environment to be sure i dont have the same problem again? 

 

 

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