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I previously faced this problem and when I contacted the Red Hat Exam Support, they guided me to use the old ISO, and by doing so, the old ISO worked fine and I was able to take the exam.
I did not like the old ISO and after some time, I tried the new ISO and it worked fine which I used in my remaining exams normally.
I need to buy a new set of keyboard and mouse that are wired, but if I go for a mouse like the Logitech MX Vertical which can both be connected by wire and at other times wireless will it be accepted if I use the wired connection when taking the exam?