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Deanna
Community Manager
Community Manager
  • 254K Views

Questions about getting ready for your Red Hat remote exam?

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

Deanna L
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Deanna
Labels (3)
1,330 Replies
Rrm
Mission Specialist
Mission Specialist
  • 1,529 Views


I coudn’t get past the log in screen.
I used the latest ISO and also a 2020 version.

The latest iso is stuck after accepting the privacy statement. “Waiting on consent.trustarc.com”

The old iso is stuck connecting to id.redhat.com

I tried multiple times, keep getting stuck at log in.

Is the environment down?
I’m sure it’s not my computer as I already used this in two previous exams.
Network looks fine as well.
Tags (1)
Rilindo
Flight Engineer
Flight Engineer
  • 1,636 Views

It is not yet. I had that problem a couple of days ago as well. It is an issue at RH's end. I suggest rebooting or rescheduling if this happens again.

PetrCihlar
Moderator
Moderator
  • 1,623 Views

RH has apparently an issue with some login services. Some candidates were however able to get to the exam by rebooting several times. The exam may start up to 30 minutes later. So keep trying or raise the ticket and ask for reschedule because of the tech issues at https://rhtapps.redhat.com/comments

Petr Cihlar
SujeethPakala
Mission Specialist
Mission Specialist
  • 1,675 Views

Dear Petr,

I have issues logging into the remote exam. I have booted it from the USB drive all settings are OK but struck at login screen. I have exam tomorrow & no possibilty to re-schedule it. 

What shall be done ?

AnithaRaaji
Moderator
Moderator
  • 1,676 Views

Hi,

There has been technical issue with login to exam environment . You can try to reboot multiple times and login . Some candidates were able to Login to the exam by rebooting repeatedly. 

THEJASREE
Cadet
Cadet
  • 1,649 Views

Im facing login issue .....its getting stuck at the screen with “Waiting
on consent.trustarc.com” message
THEJASREE
Cadet
Cadet
  • 1,739 Views

Although the microphone level indicator responded when I make some noise. Why does my compatibility test detect very low microphone volume?

PetrCihlar
Moderator
Moderator
  • 1,723 Views

Try to clap your hands during the compatibility test. It may help in those situations. Increase the sensitivity of the mic in the sound settings by moving the slider to the right, but not fully. If none of this help, change the mic input to something else

Petr Cihlar
garciva2806
Mission Specialist
Mission Specialist
  • 1,446 Views

hi, after over 5 hours of trying, i finally have a working USB stick drive that autoboots.

however, now, i'm the the setup and i see no ability to setup ethernet or any URL to connect-to at Redhat.  All I see is a choice to setup a 'proxy' but i do not use a proxy on my home PC.

how is this network stuff set up ?

Sudip09
Mission Specialist
Mission Specialist
  • 1,429 Views

Hi, 
  I'm Sudip. I have only two usb ports in my laptop. I used external webcam for one port and mouse for another port.
So after usb boot, can I remove the usb so that I can use mouse in that port ???

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