I became an RHCA more than two months ago but I haven't received my gift pack. I had provided all the details and received a confirmation email from brandfuel. I opened a case with the certification team,and they told me to reach out to "training-in@redhat.com". I've sent them multiple emails but haven't received any response from them.
Can anyone please help me out? Who should I contact for this query?
Thank you.
Hi @madhatter ,
Thanks for reaching out !
Do you have a ticket number or ID so that I can check and escalate the matter to the right forum ?
HI @Chetan_Tiwary_ ,
Thank you for your response. When I reached out to the certification team (ticket# RHt1956040), they asked me check with "training-in@redhat.com". I sent them multiple emails but I didn't receive any response from them.
Do you need my RedHat exam ID?
Hi @madhatter ,
Could you please connect with : brandfuelcomcustomerservice@brandfuel.freshdesk.com or can contact the toll free no. : 1-800-319-6778 ( please mention your order no. ).
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