estebanmora
Mission Specialist
Mission Specialist
  • 937 Views

Re: RHCSA650E Access Tutorial

No, no access yet, 

 

When through the purchase process, it was charged 0 dollars.

Received multiple confirmations emails

However, under: rol.redhat.com 

The course is not listed, nor in the search nor on my subscribtions 

I can see it on https://training-lms.redhat.com/. However, it indicates the course cannot be launch

Please let me know if I am missing any step.

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arianna1
Flight Engineer
Flight Engineer
  • 705 Views

Re: RHCSA650E Access Tutorial

You aren't missing a step, there is a slight delay from when you purchase to when you are granted access due to the high demand of orders for this course, but the team is working on granting access as quickly as possible!

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tek
Cadet
Cadet
  • 632 Views

Re: RHCSA650E Access Tutorial

I've sent to that e-mail 4 times now, they have said they have escalated (and 2 weeks with no reply) I've received 3 e-mails from redhat saying I have access to the free containers training, and yet when I click it I have to pay. This has been going on for almost a month and I still don't have access. I'm really confused by what the problem is here, and why it's been so hard for Red Hat to resolve. 

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Germano_M
Mission Specialist
Mission Specialist
  • 584 Views

Re: RHCSA650E Access Tutorial

I have sent an e-mail to rht134deltasupport@redhat.com to get the free course. How many days will it take before I will get an answer?

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seandrethegiant
Flight Engineer
Flight Engineer
  • 582 Views

Re: RHCSA650E Access Tutorial

A lot

Sent from my iPad
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Germano_M
Mission Specialist
Mission Specialist
  • 541 Views

Re: RHCSA650E Access Tutorial

I managed to get the free course, I paid 0€, but now when I go to my learning courses, I get this page for the course, and I have two questions:

  1. Where is the button to access the course?
  2. Why there is once again "add to cart" button? I tried to go through this "add to cart" procedure then to pay again 0€ but obviously the system said that I already paid

 

rh.jpg

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Germano_M
Mission Specialist
Mission Specialist
  • 517 Views

Re: RHCSA650E Access Tutorial

hello??

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arianna1
Flight Engineer
Flight Engineer
  • 496 Views

Re: RHCSA650E Access Tutorial

Hi, there is a delay from when you purchase the course to when you are granted access, due to the high volumes of orders for this course. Sorry for any confusion, but since your purchase went through, it should be completed soon!

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Germano_M
Mission Specialist
Mission Specialist
  • 480 Views

Re: RHCSA650E Access Tutorial

Okay I will patiently wait, even if I don't understand what is causing this delay. Those are registered videos aren't they? So after a purchase they should be available after a few minutes..

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Travis
Moderator
Moderator
  • 413 Views

Re: RHCSA650E Access Tutorial

Once the course is added, you are then leveraging the RHLS (Red Hat Learning Subscription) or the ROLE environment. In order to access the course content (assuming the access has been granted and the rights have been added to your account), you should be able to access the Red Hat Online Learning Environment (ROLE) at the following address:

https://rol.redhat.com/

You should be able to sign into that address and have access to the content in that course.

Hope this helps,

Travis

 

Travis Michette, RHCA X
https://rhtapps.redhat.com/verify?certId=111-134-086
SENIOR TECHNICAL INSTRUCTOR / CERTIFIED INSTRUCTOR AND EXAMINER
Red Hat Certification + Training
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