Wow, what a terrible experience I just had trying to take an exam.
It started off just fine. My two year old computer passed the pre-tests just fine. I got started and noticed a bit of lag in dragging windows around but it wasn't terrible so I worked with it.
After about twenty minutes I began noticing increasingly longer lag times and difficulty typing. I had at least twenty 'network resets' in 45 minutes time. The proctor insisted that the problem was on my end even though I'm the only one on the Internet at the time and I swiched from my home Internet to a faster connection through my wireless phone.
The test was completely un-takable. All I got was a ten minute credit on my time. I couldn't have taken the test if I had two extra hours.
Now I'm stuck with a exam considered 'used/taken'. This is the only remote exam that's offered that interests me *and* applies towards a RHCA (architect).
Considering I've had two on-site exams cancelled and there are no testing sites within 600 miles of me (the other site was just 30 miles) I'm sure you'll understand how upset I am at all this.
To top it off, I don't even get the "Covid credit" for extra time on my RHLS. It's been at least three months ago that RH cancelled my first exam. I should get at least that much time extra *after* the testing site near me re-opens.
Now to top it off, I can't take the remote exam until after February 1st. What a complete debacle and waste of money.
I hate to say it, but if your idea of a "faster connection" is from your wireless phone, it sounds like it's most likely an issue with your network. This may not just be the speed, but also the stability of your network.