cancel
Showing results for 
Search instead for 
Did you mean: 
Rrm
Mission Specialist
Mission Specialist
  • 5,952 Views

Red Hat exam issue

I coudn’t get past the log in screen.
I used the latest ISO and also a 2020 version.

The latest iso is stuck after accepting the privacy statement. “Waiting on consent.trustarc.com”

The old iso is stuck connecting to id.redhat.com

I tried multiple times, keep getting stuck at log in.

Is the environment down?
I’m sure it’s not my computer as I already used this in two previous exams.
Network looks fine as well.
Labels (1)
18 Replies
petar1
Cadet
Cadet
  • 3,515 Views

I've got the same issue
0 Kudos
Antonio2
Cadet
Cadet
  • 3,505 Views

Same for me. I've an exam scheduled in 2 days and I don't know if I should reschedule or keep the fingers crossed hoping for good luck on the exam day.

Any hints from RH?  

0 Kudos
  • 3,486 Views

I am having the same issue

 

0 Kudos
GusDom
Cadet
Cadet
  • 3,442 Views

I've got the same issue

0 Kudos
Adrian_
Mission Specialist
Mission Specialist
  • 3,340 Views

I confirm, I have the same issue.

0 Kudos
Rrm
Mission Specialist
Mission Specialist
  • 3,325 Views

I ended up rescheduling my exam instead. 
It seems that it's still not fixed today.

I opened a ticket with Red Hat Training Support. They said that they're experiencing a global outage and that the concerned team is working on it. No ETA though.

0 Kudos
Adrian_
Mission Specialist
Mission Specialist
  • 3,321 Views

In general, there were a lot of global outages during the last few weeks, in regards of lab command (start/finish), and in regards of the enviroment itself (unable to start the lab hosts, or to build them).

I also opened an incident, I hope I'll get a solution until tomorrow evening, so I can take my exam on Thursday.

0 Kudos
  • 3,292 Views

the remote exam stuck after login and got "wating for consent.trustarc.com".  If I change the ISP, then it starting working.  seems to be ISP related issue rather than redhat.

0 Kudos
Adrian_
Mission Specialist
Mission Specialist
  • 3,247 Views

Changing ISP does not work for me.

0 Kudos
Join the discussion
You must log in to join this conversation.