I'd like to start a thread related to Remote Exam supported hardware.
In the other discussion there are a lot of questions related to cameras, keyboard/mouse setup etc.
So let's start.
Disclaimer: This page is about recommendations by other candidates. There can be various factors which can impact and lead to a different results. As an example maybe a external webcam was not able to autofocus, and a candidate used the laptop internal webcam (which is not mandatory to have) instead. In that scenario, recommending the external webcam might be a bit flawed.
I had an opportunity to test the following hardware during my exam (status for Aug 31st, 2020):
1. Camera - Logitech C920 - works like a charm, sometimes I had issue with microphone but it was related to external noise.
2. Keyboard - Dell KB213p - no issues at all
3. Mouse - generic Dell mouse - no issues at all
I also tested Logitech MX Master 2S mouse - it worked well BUT it's a wireless mouse so it's not allowed on Remote Exams (I had to replace it with wired mouse).
4. Monitor - Dell 25" QHD monitor - no issues at all (exam workspace could be a little bit larger but I had no issues with terminal window/web browser)
What was not allowed:
1. Any type of network connected webcam
2. Smartphone with external software like DroidCamX etc.
Please add your equipment - It could be helpful for future candidates.
I want to contribute to your topic and discuss specifically about the webcams.
I think the keyboard/mouse topic is rather simple, as far as they are wired devices they should work. I should rephrase that, we have not heard of any issue(s) with a wired mouse/keyboard in the Remote Exams live environment context (so far, on this public forum).
The official requirement about the webcam is currently this:
"Webcam: One external webcam with at least a 1m cable."
That excludes not wired camera or any external devices (which are explicitally forbidden during the Remote Exams, that is written somewhere else in the requirements).
It is preferable to have a wide angle webcam (which means a viewing angle around 90°, sometimes called FOV: Field Of View). A wider viewing angle would facilitate the "room scan" (a room scan is mentionned in the Remote Exams faq:
It is also difficult to discuss in terms of quality (especially that the video feed might be impacted by the bandwidth). What matters is that the proctor needs to see the candidate well, and should be able to read the ID well (therefore autofocus is also important). As a reminder, the candidates are responsible to "get ready" in order to attend Remote Exams. Red Hat still offers the option to attend exams in testing centers, as another option:
Note: During this covid times, it appears to have a worldwide situation with webcam. As a result, the prices have raised significantly for some models. For example, in my area the prices of a specific Logitech model raised by 56% a few months ago, and have not reduced. That thread is not an invitation to purchase any expensive model. Alternatives options might also exist, for example a candidate is free to borrow that equipment from a friend, or workplace.
We should also remind that the Remote Live environment is updated and maintained regularly. That means there might be some improvements related to webcams compatibility and therefore these recommendations might no longer be valid at the time of reading this topic.
(Edited September 2020)
List of not recommended webcams according to candidates (with explanations):
List of webcams that worked according to candidates (with explanations):
We can update this list accordingly.
Thanks all for your participation and understanding!
For EIVOTOR Webcam 720P, could you please confirm which one of the 2 below? I am worried becaue I do not see anything on its specs about autofocus and the second one below has the below Customer Q&A. I would highly appreciate your support.
Hi @Mostafa ,
It's another candidate who said that, I checked the link he gave was:
It's in Spanish, I translated in google. It's true it also says no autofocus.
In fact the autofocus or manual focus does not matter if the webcam can properly read the ID; in a way that is readable by the proctor.
The candidate feedback was, "autofocus worked during the exam". It's a bit contradictory because it does not have autofocus (feature). I would interpret that as "the proctor was able to read the ID" (which is what is actually important here).
As I warned on that topic earlier, we rely on the candidate feedback quality, I hope that the candidate did not show the ID using any internal webcam (which are not mandatory) instead of through the external wired webcam (which is the only mandatory webcam to have).
I can not tell your with certainty, the candidate feedback being a bit technically misleading, yet that person said it was perfectly fine during the exam.
Which ID do you mean ?
What they meant for ID is that during the pre scan by the proctor, you need to show a valid ID (i.e goverment issued id, passport, driving license etc).. You need to hold this ID infront of the camera and this should be visible/readble from the proctor side. You can monitor this on the camera preview. So in short, a decent autofocus webcam is a must.
you have to be careful about that one (Evotor HD 720P). Looks there are different versions out there:
In the Manual it says it works with Linux ;o(
I tried that one:
Unfortunately it is not working on:
- MacBook Pro, 15'', Early 2011, OS X High Sierra (tried directly on USB-Port and with USB-Dongle (USB 3.0 UGreen)
UPDATE: only my internal camera was active whatever I did (attaching externa cam directly to usb or usb dongle
=> You can easily find out on the compability test on the third (i think?) page, through:
1. the green light next to the internal cam being active.
2. trying to cover the lense of the internal cam or external cam to see what reacs
- Lenovo ThinkPad T520, tried with above USB-Dongle.
UPDATE: tried attaching the cam directly to the usb-port of Lenovo ThinkPad 520 and that WORKED !
Talked to Redhat Remote Exam Support and the recommendation was, to always attach
devices directly to the USB instead of through a USB Dongle.
(which is now the case for my upcoming exam)
-> Although card reader worked fine as well through usb-dongle (UGreen USB 3.0)