abraham96
Cadet
Cadet
  • 12K Views

Unable to download RedHat certificate

Hi, 
Has anyone faced trouble downloading certificate of attendance from https://role.rhu.redhat.com/ ?

I took the RH294 Ansible course and I'm getting a unauthorized error when trying to download it. I'm sure it worked before with another course so is there any change I'm unaware of? 

Thank you

18 Replies
ChrisGR
Mission Specialist
Mission Specialist
  • 4,555 Views

In general, I think the old way was better. If you are RHCA of a higher level, this is not reflected on credly badges.

RH_Soumyashree
Mission Specialist
Mission Specialist
  • 1,646 Views

Hi, I am also facing the same issue. No links to download in certification profile of redhat account. And no update from credly yet. Any timelines please so that can wait & check ? 

Chetan_Tiwary_
Moderator
Moderator
  • 1,643 Views

Hello @RH_Soumyashree !

When did you clear your certification ? It generally takes 48 business hours to have your certificate in Credly but if there is a weekend in between , it might take more than that. 

Check it after sometime or raise a support case here : https://www.redhat.com/rhtapps/services/comments/ 

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RH_Soumyashree
Mission Specialist
Mission Specialist
  • 1,618 Views

Hi All, Already 24 hours passed rather more than that ?

No proper update from Credly as well as Red Hat on tickets ?

Please help & guide me on the same if you can !!!

Wasim_Raja
Moderator
Moderator
  • 1,574 Views

https://rhtapps.redhat.com/certifications please login into this link with ID same as the exam you should be able to download the certificate.

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mgregorczyk
Mission Specialist
Mission Specialist
  • 1,398 Views

Could you please share screen? As few folks mentioned in download there is empty page, no error, nothing. Credly, does not reflect RHCA level. In the past pdf cert was providing that info. 

Screenshot from 2023-09-28 20-43-44.png

Chetan_Tiwary_
Moderator
Moderator
  • 1,396 Views

@mgregorczyk yes credly certs or badges does not display RHCA level as of now. 

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AdityaT
Cadet
Cadet
  • 1,139 Views

Login to https://www.credly.com/users/sign_in with you redhat registered email(You can see "continue with google" account option at login page if you dont want to register) and you will the see share option after you login on the ceritification you see on the main page. in the next screen you will see the donwload option. 

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  • 206 Views

I have logged in Red hat portal but not able to see the certificate, although i have passed the exam.

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