trexcow
Cadet
Cadet
  • 1,124 Views

Re: Need help accessing your Free OpenShift course?

On second day training I got:

 

Labs for this subscription are unavailable. You have used all of your available lab hours.

The problem is that I only loggedn into labs and did nothing?

Could you make labs aviable ?

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AnkitJaiswal
Cadet
Cadet
  • 1,104 Views

Re: Need help accessing your Free OpenShift course?

@Deanna I'm having similar issue where training is not visible and followed the other post you shared. Contacted customer support on 06/10.

Order Number:376627

Red Hat Training Request RHT1202797
But still waiting for a resolution. Can you please help with this.

Thanks!!

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Oneda
Cadet
Cadet
  • 1,082 Views

Re: Need help accessing your Free OpenShift course?

What an terrible, awful user experience, very confusing...

I accessed https://rol.redhat.com/ with both my e-mail and username, but it didn't work.  I saw "You have 0 subscription days left" message

It seems there is an bunch of people experiencing the same kind of problem and I don't know why Red Hat didn't fix it yet.

@Deanna, could you help, please? I've followed all the instructions of this post, but they didn't work...

Order Number: 386764
Transaction ID 585877

Thanks,

 

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SarahCheah
Mission Specialist
Mission Specialist
  • 1,078 Views

Re: Need help accessing your Free OpenShift course

Will wait for a while for it to be up and running
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DragomirEnachi
Mission Specialist
Mission Specialist
  • 1,062 Views

Re: Need help accessing your Free OpenShift course?

Same problem here. Can't access the course :-|

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SarahCheah
Mission Specialist
Mission Specialist
  • 1,061 Views

Re: Need help accessing your Free OpenShift course

It takes time for subscription to be activated. For my case, it took abt 5
hours...
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DragomirEnachi
Mission Specialist
Mission Specialist
  • 1,059 Views

Re: Need help accessing your Free OpenShift course

thanks, found somewhere it took 20hrs to someone to get access. I'll wait, ty!!!

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jjrobotham
Cadet
Cadet
  • 1,046 Views

Re: Need help accessing your Free OpenShift course

Same here I couldn't access the course immediately but based on prior comments I'll wait 24hrs and check back.
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Oneda
Cadet
Cadet
  • 1,032 Views

Re: Need help accessing your Free OpenShift course?

I'm waiting for 3 days already and I'm not able yet to access the course, either by https://training-lms.redhat.com/sso/saml/auth/redhat or by http://rol.redhat.com/

What am I supposed to do? Just wait? It's not possible that Red Hat does not have a solution to this problem...

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SarahCheah
Mission Specialist
Mission Specialist
  • 1,031 Views

Re: Need help accessing your Free OpenShift course

You may recreate or contact Red Hat customer service
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