Labs Offline??

[hedai710]

when I connect to my lab it says (Connected to GLS VM Console. Waiting for response) 

I have tried using keyboard, ctl/alt/del  pressing space, enter   etc etc 


is there a maintenance or anything 

[hedai710]

I usually don't have issues, the vm/console will just load
I have also tried deleting the Lab,  Unenrolling, re-enrolling 

Starting up fresh lab

[Chetan_Tiwary_]

@hedai710 No there is no mainenance and I can access the labs just fine. But I think this could be a region specific issue.

Are you on any VPN ? If yes, please remove it and then try to access it.

If it still continues, please delete the lab and create a fresh one and then try to access it.

If you still face the issue, I suggest you to raise a support case and our team will help you. 

[hedai710 · Accepted solution]

I was able to access via web-app  jupyter 

[Chetan_Tiwary_]

Oh! Glad to hear that you can access your labs.

[hedai710 · Accepted solution]

I was able to access via web-app page/ jupyter that is good enough for me


Brett McClelland

Enterprise Resident Engineer HPC – Federal

Dell Technologies | Federal Systems| Delivery


brett.mcclelland@dellteam.com




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