bantam4ever
Mission Specialist
Mission Specialist
  • 1,178 Views

RH134 Lab Environment not starting properly

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I'm having issues starting the lab environment.

Sometimes the web page will not load (https://rol.redhat.com/rol/app/courses/rh134-9.0/pages/pr01)

Sometimes it will load but the VMs (bastion, classroom, servera, serverb, utility, workstation) will not start - they hang in 'building/starting'.

Sometimes a few of them will start but not others.

When they did all start today, I haven't been able to load any labs. Get an error message

bantam4ever_0-1698222569023.png

Not sure if this is the right place to log this, please direct me elsewhere if needed. Just wondering if anyone else is experiencing this issue or if it's just me. My local machine, internet etc all working fine apart from this issue. 

Thanks

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Chetan_Tiwary_
Moderator
Moderator
  • 1,149 Views

@Ad_astra @bantam4ever  is this happening still ? I just created a RH134 lab without any issues - I guess the glitch has been already resolved by now. 

Chetan_Tiwary__0-1698257573271.png

 

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Ad_astra
Flight Engineer
Flight Engineer
  • 1,164 Views

Hello 

You're not alone; I've had issues today, too!

The lab machines are slow to start (10-15 minutes instead of the usual 5 minutes) and then unable to run the start scripts. I get the same Python error. 

I have raised a support ticket with Red Hat.

Hope this helps.

Chetan_Tiwary_
Moderator
Moderator
  • 1,150 Views

@Ad_astra @bantam4ever  is this happening still ? I just created a RH134 lab without any issues - I guess the glitch has been already resolved by now. 

Chetan_Tiwary__0-1698257573271.png

 

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bantam4ever
Mission Specialist
Mission Specialist
  • 1,147 Views

Just tried and got the message 'We are not able to start your lab at this time, our lab capacity in your region has reached the maximum number of users. Please try back again later.' I'll try again in an hour or so. Thanks for letting me know about the labs working.

bantam4ever
Mission Specialist
Mission Specialist
  • 1,082 Views

Hi, thanks for your help, all is working for me now.

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