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Cadet
Cadet
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Displaying false information and the platform in not responsive

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I have been enrolled in two courses (DO101 & DO280VC), The platform (https://rol.redhat.com/rol/app/login) displays that the number of days remaining is 90 (which is for DO280VC and does't decrease ) and the lab hours provided for DO280VC is 80-90 hours but it displays only 10 hours. In DO101 the days remaining is displayed as 0 but i do have around 20 days remaining. 

For the past one day some time when i click on the course it dispalys either "server error 500" or "Sorry the content is not available"  and when clicked on home nothing is visible under my progress.

I tried all the basic troubleshooting  method , these issue are still there.

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Moderator
Moderator
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Re: Displaying false information and the platform in not responsive

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@Anirudh Did you enroll in the DO101 Free course? If so, that is likely the reason for these issues. Please direct message me through this community with your Red Hat login, and I will assist. 

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Cadet
Cadet
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Re: DO101R Login

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Excuse me for this question, I hear about course training, DO101 Introduction to OpenShift Applications for free,  but i try pay, for free, that show message, "Please enter a valid promotion code". In cost cero I type 0 and tax number type 000000000-0. 

Any answer, thanks

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Re: DO101R Login

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I'm having the same issue, I even received an email indicating that I need to access the url https://rol.redhat.com/rol/app/, but when I reach there it shows me the message bellow:

Anotación 2020-05-06 112901.png

Anotación 2020-05-06 113018.png

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Cadet
Cadet
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Re: DO101R Login

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Login with ID, not email address.
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  • 273 Views

Re: DO101R Login

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I dont see any login id besides the email on https://rol.redhat.com/rol/app/account/profile where do I see my loginid?

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Moderator
Moderator
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Re: DO101R Login

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@martinkenneth 

The username is the Red Hat login you used to register for the course. Visit this link if you do not know your Red Hat login, use this link: 

https://sso.redhat.com/auth/realms/redhat-external/login-actions/reset-credentials?client_id=https%3...

 

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Mission Specialist
Mission Specialist
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Re: DO101R Login

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that worked for me, thanks!

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  • 345 Views

Re: DO101R Login

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Still not working for me

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Mission Specialist
Mission Specialist
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Re: DO101R Login

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@martinkenneth, you need to wait the payment confirmation first, then use your user ID (not your email address) to login in the portal. Thats worked for me!

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