Hi, I'm trying to download the student guide as PDF for DO288.
I clicked on "Download student guide as PDF", chose "en" and then only a spinner is visible, but not nothing happens. How long does it take to generate the PDF? The first time a waited about ~1h without anything happened.
Where do I need to file a ticket to get help directly from Red Hat?
Thanks in advance.
PDF download should not take more that 15 minutes assuming that you have not crossed the download limit for your subscription. I guess you should try downloading inprivate/incognito window. . You may open a support case at below link for more assistance
I think this issue is specific to your account. There could be more than one reason for failure so a detailed investigation is need to determine the reason for pdf download failure. Our support staff would help you to resolve this issue. Please open a support ticket at below link