Lab hours left on RHLS

[rhrunner]

How do I know how many hours I have consumed from the report tab? I can't find the lab hour statistics function.

[Lisenet]

If you navigate to the following page:

https://rol.redhat.com/rol/rhz/reports

and choose the "Lab Activity" tab, it should give you a breakdown of courses vs hours spent using each lab.

[rhrunner]

the url is for basic account I guess, mine is starndard account, there is no lab hour tab in my standard account report.

[Lisenet]

@rhrunner

That would make little sense TBH since everything that's included in the Basic subscription is also included in the Standard one. Regardless, my account is Standard.

This portal does not seem to work when I try to upload an image (An Unexpected Error has occurred), therefore I cannot show it to you I'm afraid.

EDIT: OK, editing the reply allowed me to upload the image.

[cschunke]

@Lisenet thank you for looking into this issue for @rhrunner . Unfortunately the lab hours are not available through those reports in the Standard subscription. The reason for this is because the LS220 Standard subscription is built upon a different platform. The Red Hat Learning Subscription development teams are working on building a better, unified product that we look forward to bringing to our learners in the near future. Part of that transformation will allow us to bring better lab metrics to our Standard subscribers, similar to what is seen in the screenshots above. 

[Lisenet]

@cschunke 

How do you mean? The lab hours are available on my Standard subscription.

[cschunke]

@Lisenet The screenshot and URL you provided above point to the Basic subscription. The Standard offering LS220 uses a different domain, and looks slightly different from the screenshot provided. 

This may bring up a different question: Did you order LS220 and are directed to the Basic level subscription? Please note the various differences in these subscriptions here:

https://www.redhat.com/en/services/training/learning-subscription

[Lisenet]

@cschunke 

I have a standard sub. Actually, I never understood the reason Red Hat use two different domains.

I use https://training-lms.redhat.com/lmt/lmtLogin.prEnc?site=rhls to log into my LS220. This page, however, does not have lab usage reports.

I also use https://rol.redhat.com/rol/rhz/login to log into my LS220 to display a report of lab hours utilised. This page does have lab usage reports.