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tomminen
Mission Specialist
Mission Specialist
  • 610 Views

Only one retake per exam?

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Hello Community,

I have just now failed a retake for EX294.

I was hoping, that I could still attempt this exam for a third time within my current Learning Subscription, as my subscription counters show that I have one more available Exam retake (plus two available exam vouchers).

But it doesn't seem to be the case.
When i tried using "RETAKE" button it ends in "Couldn't enroll into exam: " message. Exam is in state "Status COMPLETED (RETAKE)"

So I guess it is only ONE retake per specific exam, despite the allotment of two retakes for the Subscription?
Could someone please confirm?

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cschunke
Community Manager
Community Manager
  • 602 Views

Re: Only one retake per exam?

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@tomminen Retakes can only be used once for each exam. Please visit our terms for any additional details about Exams. You may also submit a support ticket if you have exam questions or requests. Simply click "Support" at the top-left of the Learning Subscription to fill out a support form. 

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cschunke
Community Manager
Community Manager
  • 603 Views

Re: Only one retake per exam?

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@tomminen Retakes can only be used once for each exam. Please visit our terms for any additional details about Exams. You may also submit a support ticket if you have exam questions or requests. Simply click "Support" at the top-left of the Learning Subscription to fill out a support form. 

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tomminen
Mission Specialist
Mission Specialist
  • 591 Views

Re: Only one retake per exam?

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Hi,

Thank you. You're right.

This is SO CLEARLY written in the policy...
https://www.redhat.com/en/about/red-hat-training-policies

 

Instead of just reading that carefully, I listened to what a fellow subscription holder from my work claimed, that both retakes would be available for that one exam. That's why I approached the retake too quickly after failing first attempt, having in mind that there's always the third try. But there isn't...

Bravo me! Lesson learned (I hope).

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cschunke
Community Manager
Community Manager
  • 583 Views

Re: Only one retake per exam?

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It is possible that your coworker has a Developer subscription. With that version, they are given 3 total exams, and those may be used all on the same exam (2 retakes). 

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tomminen
Mission Specialist
Mission Specialist
  • 567 Views

Re: Only one retake per exam?

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Ah... Lucky Devs!
Not only getting all the fame these days, but a better retake policy too! :-)

Thank you

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Troy
Cadet
Cadet
  • 532 Views

Re: Only one retake per exam?

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Is it possible to pay for the second retake.  If so, how does one do that and get retake pricing?

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cschunke
Community Manager
Community Manager
  • 512 Views

Re: Only one retake per exam?

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Yes you can purchase additional exams. The standard pricing will depend on your region. I would recommend reviewing our Exams catalog on our website. Once you select "View Exam" you can select your country for pricing details. There is no standard "RHLS Retake" price, so please speak to your regional sales associate regarding these questions. 

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