bilalashraf
Cadet
Cadet
  • 290 Views

Out of sync videos and then a portion of video is clipped

Hi guys, I am continously facing this issue that while watching any video, it gets out of sync and then small portal video is clipped. I was wondering if anyone else is facing the same issue.

Course: DO180

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Jim_Meegan
Community Manager
Community Manager
  • 229 Views

Re: Out of sync videos and then a portion of video is clipped

Hi @bilalashraf - 

It is possible this is due to popup blockers or network filtering, though an update was recently released that should have resloved this. If you have any popup/ad blockers running on your browser or network, please disable and try again. 

DM me if you are still experiencing issues.

Thanks,

~ Jim

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ericbos
Flight Engineer
Flight Engineer
  • 149 Views

Re: Out of sync videos and then a portion of video is clipped

I also noticed video and audio out of sync, audio sometimes repeating itself, so I had to stop watching the video and read the material instead. I believe the course was DO180.

I have no popup blockers or network restrictions.

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cschunke
Community Manager
Community Manager
  • 143 Views

Re: Out of sync videos and then a portion of video is clipped

@ericbos Our Video Classroom player also includes the ability to change the bitrate. Perhaps try changing it to a lower kbps to achieve better playback. If you come across the exact video(s) that are giving you issues you can also post them here for us to investigate. 

Screen Shot 2021-06-07 at 8.40.34 AM.png

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