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Flight Engineer Traxtopel Flight Engineer
Flight Engineer
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RHLS Lab outage?

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Currently unable to start, delete or provision labs?

Is this a general outage?

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Moderator
Moderator
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Re: RHLS Lab outage?

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All,

We did experience a Lab outage this weekend.  Our cloud provider performed a maintenance, after which we needed to restart services.  However, it appears we were not notified in the same ways as usual by them, and as a result, were suprised by the result.  We know the root cause (Cloud Provider Maintenance) but are still working on our internal resolution for how we keep this from happening again.

In the past, we get a notification from our provider of the schedule, we put a banner announcement on the platform with information about it for you all (so you know it's happening as well) along with a description of impact.  Then, after the cloud provider completed maintanance, we do some testing to verify that we're back at normal operations, then update the platform banner to inform you all that we're resuming normal operations.  But, if we don't know that a maintenance is happening, all the other stuff, obviously did not get done...

-STM

--
Principle Technical Marketing Manager, Red Hat Enterprise Linux
Red Hat Certified Engineer (100-000-264)

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18 Replies
LU83768 Cadet
Cadet
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Re: RHLS Lab outage?

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Same here in the UK. I'm relieved its not just me, I was wondering if I'd run out of lab time.

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quota Cadet
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Re: RHLS Lab outage?

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My thoughts exactly! Thanks for confirming. 

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Cat Cadet
Cadet
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Re: RHLS Lab outage?

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Same here in D.C.

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MMZ Cadet
Cadet
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Re: RHLS Lab outage?

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Same here in Myanmar.

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Flight Engineer Traxtopel Flight Engineer
Flight Engineer
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Re: RHLS Lab outage?

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Thanks for confirming.

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christian773 Mission Specialist
Mission Specialist
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Re: RHLS Lab outage?

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Same from Switzerland:

Application id: 3125673953750
Application name: RHT_PROD:role:c8363aee-4b86-4d71-8aff-3b26591ef1f5
Application state: STOPPED
Blueprint id: 3125671038208
Blueprint name: RHT_PRODSmiley Very HappyO280-OCP3.9-20180829-bp
Published region: US Central 1

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SteveLibonati Mission Specialist
Mission Specialist
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Re: RHLS Lab outage?

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Happening to me as well US 11:35am EST. 

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JamieFargen Mission Specialist
Mission Specialist
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Re: RHLS Lab outage?

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I am unable to provision, start, and delete any lab environments. I have opened a ticket with Red Hat Support.

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  • 999 Views

Re: RHLS Lab outage?

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wow - this is a long outage and I have 10 hours left before exam

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