RHLS Lab outage?

[SteveLibonati]

I'm in a similar position but I have a few days more. I recommend you go through the comprehensive labs at the end of whatever course you're taking. Yes, its not the same as being able to execute but with 10 hours to go, its better than nothing. Good Luck!

[Traxtopel]

Ranita Saha, Ranita Saha on Dec 17 2018 at 03:40 AM +01:00 Hi Grant, Thank you for contacting Red Hat Online Learning support. We are currently experience RHLS Lab outage. This issue has already been escalated and our team is working towards fixing it. I will update you as soon as I have more information on the ETA. Apologies for the inconvenience cause. I request your kind co-operation until the issue is resolved. Thanks, Ranita Saha Red Hat Learning Experience

[Jeff_Henderson]

I am having the same issue with RHLS and with rol class labs.  RHLS was my backup.

[Shrikant]

Hi,

I am also facing the same issue in Singapore. Any clues, when we can start accessing the labs.

Thanks,

Shrikant

[Majed]

Same thing in KSA

[Emad_ALmestadi]

Same thing here .. can't access, delete, or provisioning the labs.

[misanche]

Same problem here.

[Traxtopel]

Working again in Europe.

[Scott · Accepted solution]

All,

We did experience a Lab outage this weekend.  Our cloud provider performed a maintenance, after which we needed to restart services.  However, it appears we were not notified in the same ways as usual by them, and as a result, were suprised by the result.  We know the root cause (Cloud Provider Maintenance) but are still working on our internal resolution for how we keep this from happening again.

In the past, we get a notification from our provider of the schedule, we put a banner announcement on the platform with information about it for you all (so you know it's happening as well) along with a description of impact.  Then, after the cloud provider completed maintanance, we do some testing to verify that we're back at normal operations, then update the platform banner to inform you all that we're resuming normal operations.  But, if we don't know that a maintenance is happening, all the other stuff, obviously did not get done...

-STM