Red Hat Learning Subscription Release Notes - February 6, 2023

[cschunke]

February 6, 2023

Additions

• Exam Retakes - Beginning February 6th, 2023, Red Hat Training and Certification is offering free individual exam retakes for certification candidates who do not receive a passing score on their first exam attempt. This means that all RHLS users will no longer be limited by a retake count.
  
  

  These changes will apply to all RHLS users, both new and existing. All current users who have previously completed exams without a passing score will be eligible for a retake. View the exam terms here. 

  

  • Home page now reflects "Exam retakes used"
    
  • Dashboard and Exam catalog cards indicate retake statuses including "Retake complete" and "Retake available"
    

Fixes

• Premium Scheduling icons - While searching for available premium sessions, students can now see sessions they already have scheduled and completed. 
  
  
• Application Responsiveness - Management reporting dashboards are now optimized for mobile viewing. 

[Fasihuddin]

Dear All,

Kindly guide how may I retake EX200K exma RHCSA.

[cschunke]

@Fasihuddin If you are an RHLS subscriber, and you have not already taken this exam twice, then you are eligible for a retake. Please log into your subscription, and find the exam in the catalog. From there, you will be able to either "Enroll" or "Schedule" the exam. If this is not your experience, please submit a support ticket through the subscription, either with the Support form, or through the support chat. 

[Mostafa1]

Is this free retake available for individual exams purchased individually
(not RHLS user)? If so, what will be the process to get the free exam
retake?

[cschunke]

Yes, individual exams will also be eligible for a free retake. Details can be found here. 

[SAPAdmin]

@cschunke So the retake policy applies only to folks who have taken a certification exam and failed on or after February 6, 2023. If someone has failed the exam on February 5, 2023, they don't get a free retake. Correct?

[cschunke]

@SAPAdmin RHLS is honoring all retakes regardless of date of exam failure. If an RHLS user does not pass an exam, and they have not already used a retake on that exam, then the user is eligible for a retake. If you find that RHLS does not enable you to take a retake under these circumstances, please submit a support form in the platform for the support team to investigate. 

[SAPAdmin]

@cschunke Thanks for your response. I'm not subscribed to RHLS. I tried to take an Individual exam (PE124) on January 8th, 2023. In the first screen, I tried to zoom on Chrome browser to enlarge small font which was difficult to read. I received a network error on two different laptops. I was not able to answer even a single question. I created a ticket and RH would not provide me with a free retake. Am I eligibe for a free retake under this new rule?

[cschunke]

@SAPAdmin I do not believe you are eligible, but as I primarily deal with RHLS, I think it would be good for you to reach out directly to the support team to get a definitive answer. You can submit a support inquiry here.