cancel
Showing results for 
Search instead for 
Did you mean: 
cschunke
Community Manager
Community Manager
  • 1,373 Views

Re: Red Hat Learning Subscription Release Notes

Red Hat Learning Subscription Release - 10/2/20

Additions

  • Skills Paths are now on RHLS! Previously called Learning Paths, the new Skills Paths focus on building usable attributes that will help professionals accomplish mission critical tasks.
    Screen Shot 2020-10-05 at 12.00.23 PM.png
  • A "How to Use your labs" tutorial video was added to the Lab Environment tab in all courses. This video outlines how students should be using the lab environment, as well as tips and tricks for navigating the lab controls.
    Screen Shot 2020-10-05 at 1.42.05 PM.png
  • Czech translation added to RH124v8.0 for Video Classroom. 
    Screen Shot 2020-10-05 at 12.07.55 PM.png

Fixes

  • Resolved "Project ID" and "Project Name" information for OCP labs in the "Lab information" section. This data is used by Operations and Support to assist users with their labs. 
    Screen Shot 2020-10-05 at 1.46.17 PM.png

0 Kudos
Reply
Loading...
cschunke
Community Manager
Community Manager
  • 1,323 Views

Re: Red Hat Learning Subscription Release Notes

Red Hat Learning Subscription Release - 11/11/20

Additions

  • The new Support form is now available! RHLS now includes a more streamlined way for users to request support. By clicking the Support button available on the top of all pages of the subscription, users will now be presented with a web form directly in the product. This form provides a way for users to focus on describing their issues, while automatically sending subscription details. Subscribers will still have access to the Customer Portal where support tickets can continue to be submitted, but this new ticketing process removes a series of additional steps as well as ensures correct routing. Please note that tickets will continue to be monitored and addressed from the Customer Portal.
    Screen Shot 2020-11-11 at 4.25.31 PM.png
  • Confirmation window was added to the "Delete" and "Stop" functions on all labs. In order to help prevent users from accidentally deleting or stopping their labs, we have added a modal that asks users for confirmation of the action.
    Screen Shot 2020-11-11 at 5.38.40 PM.png
  • DO328: Building Resilient Microservices with Istio and Red Hat OpenShift Service Mesh is now available in video classroom format. This VC, presented by Red Hat Instructor Varad Gupta, contains 13 hours of video content.

Fixed

  • Changing the course version is now downloading the correct Course Student Guide eBook. 

 

0 Kudos
Reply
Loading...
cschunke
Community Manager
Community Manager
  • 1,262 Views

Re: Red Hat Learning Subscription Release Notes

Red Hat Learning Subscription Release - 12/3/20

Additions

  • Expert Chat Translations are now live!! 
    We've enabled machine translations inside the Expert chat feature, so now users can chat with our course experts in their native language. This feature opens up the ability to utilize the chat by many of our users globally, who prefer to communicate in their local languages. 

    To converse in your local language, simply open a chat and begin typing -- the software will take care of translating. Please note that translation results may vary.

    Screen Shot 2020-12-04 at 12.33.14 PM.png
  • New banners are updated on the Home Page. Help our curriculum team make our online courses better by filling out a quick survey. 
0 Kudos
Reply
Loading...
cschunke
Community Manager
Community Manager
  • 1,230 Views

Re: Red Hat Learning Subscription Release Notes

Red Hat Learning Subscription Release - 12/17/20

Additions

  • Newsflash 8!
    Learn about all of the new features, content, and course updates available in the Learning Subscription. 
    • Walkthrough of the new Support Form
    • Introduction to Expert Chat translations
    • New SAP Skills Assessments
    • New courses, including CL110 VC, DO380VC, DO280VC, RH134, RH199 and DO328VC

Fixes

  • Lab Stability updates- We have introduced features in our lab infrastructure that will help with overall stability and lab performance. 
  • Repaired compatibility test links in FAQ. 
0 Kudos
Reply
Loading...
cschunke
Community Manager
Community Manager
  • 1,201 Views

Re: Red Hat Learning Subscription Release Notes

Red Hat Learning Subscription Release - January 12, 2021

Additions

  • New Hero Banner includes an invitation to the CL260 Early Access live feedback session. 
    Screen Shot 2021-01-12 at 9.49.13 PM.png
  • We are providing additional extensions for RHLS Certification exams. If your RHLS expires on or before March 31, 2021, you will receive a 90 day extension on your exam when you Enroll. Users must Enroll to receive the extension. Users who meet this new criteria and previously enrolled have had their exams automatically extended. If you see any issues with your extension, please submit a support ticket and the support team will assist you. 
  • Downloading the Student Guide pdf will now prompt users to accept our Terms and Conditions. 
    Screen Shot 2021-01-12 at 9.53.45 PM.png
  • Early Access courses are now added to the Developer subscription.

Fixes

  • Exported report is now correctly identifying "Retake" exams as "True", and original attempts as "False". 
  • Repaired various matching quizzes in Online Training content.
    Screen Shot 2021-01-12 at 10.01.25 PM.png


Reply
Loading...
cschunke
Community Manager
Community Manager
  • 1,091 Views

Re: Red Hat Learning Subscription Release Notes

Red Hat Learning Subscription Release - February 10, 2021

Additions

  • New Hero Banner highlights an upcoming Taste of Training webinar.
  • An alert was added, letting users know when their session is about to expire. If a session does expire, the alert lets users know that they have to log back in to access course content and their labs. 
  •  
0 Kudos
Reply
Loading...
cschunke
Community Manager
Community Manager
  • 993 Views

Re: Red Hat Learning Subscription Release Notes

Red Hat Learning Subscription Release - March 9, 2021

Additions

  • The Video Classroom Player has been updated to a new look, with a lot of benefits!
    • Reformatted table-of-contents with total chapter time
    • Adjustable font sizes for captions and transcripts
    • 'Next video' button 
    • Video player responsiveness in theater mode, allowing users to scale their video to a custom size.
      Screen Shot 2021-03-14 at 11.24.46 PM.png
  • Updated Offering Cards for all subscriptions. All cards have an updated design that is more responsive, and includes action-based links for accessing their content. 
    Screen Shot 2021-03-14 at 11.49.01 PM.png

Fixes

  • Video Player update resolves a bug with users that had popup blockers installed on their web browser
0 Kudos
Reply
Loading...
cschunke
Community Manager
Community Manager
  • 919 Views

Re: Red Hat Learning Subscription Release Notes

Red Hat Learning Subscription Release - April 7, 2021

Additions

  • User Dashboard is now using the updated offering cards.
    Screen Shot 2021-04-08 at 11.39.53 PM.png

Fixes

  • RHLS Premium - Scheduled sessions remain on a user's Home Page until the session has completed
  • Resolved course progress table on Management Reporting Dashboard
  • Management Reporting date range now defaults to "All Time". Previously this defaulted to the 365 days prior to the date reports were ran. 
  • Lab Auto-Stop timer fix - When a user resets an individual virtual machine, the auto-stop timer is no longer resetting back to 1 hour
0 Kudos
Reply
Loading...
cschunke
Community Manager
Community Manager
  • 778 Views

Re: Red Hat Learning Subscription Release Notes

Red Hat Learning Subscription Release - April 26, 2021

Additions

  • RHLS Premium: 
    • Premium Sessions appear in the User Dashboard, and can be filtered by "Attended" or "Scheduled". 
      Screen Shot 2021-04-26 at 4.03.26 PM.png
    • Completed Sessions will offer users a Survey. 
      Screen Shot 2021-04-26 at 4.06.02 PM.png
    • Live Session pages will include a Resourdes tab. This tab will include all the relevant materials and links for users, including a link to the FAQ, eBook download, and access to ROL and VC courses.
      Screen Shot 2021-04-26 at 4.07.28 PM.png
    • Users can select their preferred time zone in their preferences, and this will control the time format in the scheduling/cancelling emails the student receives.
    • Premium Instructors' details are now accessible on RHLC via a direct link on the instructor name in RHLS. 
      Screen Shot 2021-04-26 at 4.19.22 PM.png
  • RHLS Exam Extension of 90 days has been applied to all enrollments for subscriptions that expired between Jan 1, 2021 and May 31, 2021. 
  • RHLS Exam "Enroll" button applies the latest extension if the user meets the extension criteria

Fixes

  • Repaired error that showed on Management Reporting Lab page
0 Kudos
Reply
Loading...
cschunke
Community Manager
Community Manager
  • 666 Views

Re: Red Hat Learning Subscription Release Notes

Red Hat Learning Subscription Release - May 18, 2021

Additions

  • Technical Chat support is now available to all RHLS subscribers. A chat bot will be presented to the user based on their subscription tier, and offer the various levels of support entitled to that tier. This chat support is still offered during the same times as our Expert Chat support period. Users will have access to our Support Form during chat off hours.
    Screen Shot 2021-05-21 at 4.36.02 PM.png

Fixes

  • Premium Session survey does not include a mandatory text field. Users who failed to fill out the text field previously received an error when attempting to fill out their survey. This has been resolved. 
  • Exam Cancellation defect has been resolved, where users clicked "Cancel" twice before the first message was properly sent to the Exam Scheduler, causing a failure of cancellation.
  • Course Certificate of Completion now prompts for the user's Preferred Name, when completing Video Classroom courses.  Previously, the Certificate would automatically include the username. 
0 Kudos
Reply
Loading...
Join the discussion
You must log in to join this conversation.