Shawn1
Cadet
Cadet
  • 191 Views

Unable to download student guides

I have been unable to download any of the student guide.  I click on download and fill out my information, and click download.  I have let this run for hours and it still is not downloading anything.  I have tried this on both the read section and the watch section.  

I have put in multiple tickets for this issue and no one is able to help me.

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cschunke
Community Manager
Community Manager
  • 166 Views

Re: Unable to download student guides

@Shawn1 I am sorry you are having issues with the pdf downloads on the Learning Subscription. If you want to send me a private message with your details, I will see what I can do to assist. Please include your support ticket number(s) and your username you use to log into the subscription. Also let me know the course(s) you cannot access the pdf. 

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Shawn1
Cadet
Cadet
  • 72 Views

Re: Unable to download student guides

I sent you my info.  Thank you for replying.

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