Unable to use a new exam entitlement to sit an exam again - please help

[james_hope]

Hello, 

I would like to use a new exam entitlement to resit EX288 as I have used resits on other exams.

The RH page won't allow me to resit (the retake button is disabled) so how can I apply a new entitlement to sit this exam again please?

 

[Mostafa1]

Hello,
I think in this case you will have to purchase an exam if all exam
entitlements and retakes are all consumed.

[cschunke]

@james_hope According to our training policies, you are allowed a maximum of 2 attempts for each exam during your subscription period. Our Standard subscription provides 5 exam vouchers, and these must be used on different exams. You then get 2 unique retakes to use on 2 of those 5 exams originally taken. If you need assistance reviewing your exam history, please send me a private message with your RHLS username, or chat with our experts directly in the Learning Subscription.