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Cadet
Cadet
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Why Can't I Download Certificate of Attendance?

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I can't download my Certificate of Attendance.

Who can help me with this?

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Starfighter Starfighter
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Re: why cant i Download Certificate of Attendance

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@emadgamdi,

Without additional details, I'm not going to be able to help you.  However, you probably don't want to provide such details in a public forum.  I'd suggest opening a case with training@redhat.com.  Be sure to include the URL of the page providing the error, your username, and the class (title and dates of delivery) that you're having the issue with.

 

-STM

--
Principle Technical Marketing Manager, Red Hat Enterprise Linux
Red Hat Certified Engineer (100-000-264)

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Starfighter Starfighter
Starfighter
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Re: why cant i Download Certificate of Attendance

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@emadgamdi,

Without additional details, I'm not going to be able to help you.  However, you probably don't want to provide such details in a public forum.  I'd suggest opening a case with training@redhat.com.  Be sure to include the URL of the page providing the error, your username, and the class (title and dates of delivery) that you're having the issue with.

 

-STM

--
Principle Technical Marketing Manager, Red Hat Enterprise Linux
Red Hat Certified Engineer (100-000-264)

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Cadet
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Re: why cant i Download Certificate of Attendance

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I am having the same issue, I was sent the link but could not locate where to download the certificate. I used browsers like chrome and IE. But can not seem to locate the cert. 

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Flight Engineer Flight Engineer
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Re: why cant i Download Certificate of Attendance

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@MEDINAJM 

Learners should see a  "Certificate of Attendance" button once they complete 80% of the course. As Scott mentioned in his earlier comment, if the same is not visible then it could be an issue with your account. Additional details may be needed to findout the cause. I would suggest you to open a ticket at below link so you can get necessary assistance from our support staff

https://access.redhat.com/support

Thanks,

Jayadev

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Re: why cant i Download Certificate of Attendance

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Hi All,

I am also having the above issue and I am unable to download the certificate of Attendance. you can see cleary no download button preasent in the below screen shot. Please help i have also sent mail to training@redhat.com hope the provide an solution.

 

Thanks & Regards,

Addrin Judpher.Redhat.png

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Moderator
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Re: why cant i Download Certificate of Attendance

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Hi @Addrinjudpher,

Please allow the team to give an update on your request.

Appreciate your patience.

Regards,

Ashish

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Cadet
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Re: Why Can't I Download Certificate of Attendance?

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I am also having the same issue (no download button). I have sent email to training@redhat.com. Kindly check the email.

Thank you.

Regards,

Sudhan

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Re: Why Can't I Download Certificate of Attendance?

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Hello,

To Download your Certificate of Attendance, follow theses instructions :
1. Click on your profil icon (see yellow color on image below.)

Click on your profile Icon Mark with yellow colorClick on your profile Icon Mark with yellow color

2. choose, My Profle

3. On your Profile, click on View Completed Courses (like image below)

Completed course.PNG

4. After click on this, the list of completed courses should be displayed.

5. Click Download in front on the course that you want to downlooad certificate.

Let me know if you succeed.

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Re: Why Can't I Download Certificate of Attendance?

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Hello,

To Download your Certificate of Attendance, follow theses instructions :
1. Click on your profil icon (see yellow color on image below.)

Click on your profile Icon Mark with yellow colorClick on your profile Icon Mark with yellow color

2. choose, My Profle

3. On your Profile, click on View Completed Courses (like image below)

Completed course.PNG

4. After click on this, the list of completed courses should be displayed.

5. Click Download in front on the course that you want to downlooad certificate.

Let me know if you succeed.

B/R.

Nacel

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Cadet
Cadet
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Re: Why Can't I Download Certificate of Attendance?

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I have exactly this problem with D0101 4.2.

With DO180 and DO283 it was not a problem.

I do not have "View completed courses" in the profile either.

This course platform really s u c k. 

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