exam retake and exam

[eguzzetti]

Hi.
I just failed my first exam of my subscription (yay!).
Now I'm planning how to approach the retake of the exam but I'm not getting a thing.
I have 5 exams in my subscription and I got a free retake. If I waste (fail) the retry or I let it expire I can use one of the remaining 4 exams to do the same exam or I can't and I can only use it for other exams?
Thanks!

[shashi01]

Hi @eguzzetti 

I suggest you please raise the support case with your query, they will assist you 

[Chaitanya83]

Hello

You can use remaining voucher to attend your exam. Those are valid untill
subscription expiry
--
*Regards,*
*Krishna Chaitanya*
*+91 9885885879.*

[Chetan_Tiwary_]

Hello @Chaitanya83 !

With the RHLS subscription , you cannot use other 4 exam vouchers for the same exam which you have failed.

For the failed exam ( or if you could not attend the scheduled exam ) - you have only one free retake available. 

In simple words : Kindly be aware that the singular retake policy remains in effect for all examinations. For instance, if you have participated in an initial attempt of any exam, such as EX200, utilizing your RHLS exam vouchers, and by chance, you did not achieve a passing score or were unable to take the exam, you will be automatically granted an additional retake opportunity for the same exam without any charge. However, if the subsequent retake endeavor also does not yield a passing score, you will not be able to utilize your remaining voucher balance for further retakes of the same examination.

In this case , for the 3rd attempt of an exam - you will have to purchase it separately.

[Chetan_Tiwary_]

Hello @eguzzetti !

Thanks for reaching out !

You have 5 unique exams and one retake for each exam ( in case you fail ) available for you as per the RHLS standard subscription. 

Kindly click on the below link to know more retake policy/criteria.

https://www.redhat.com/en/about/press-releases/red-hat-updates-certification-exam-retake-policy-broa...

https://www.redhat.com/en/about/red-hat-training-policies - You can search for the keyword- exam retake.

Else raise a support case here : https://www.redhat.com/rhtapps/services/comments/