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Kathar1
Cadet
Cadet
  • 255 Views

rh403 lab

rh403- lab-- satellite 6.6

 

lab is started.. and all VMs are showing as "active" - but "open console" is not working , as a result no VMs are opening.. unable to perform the practice.. will this lost hours/days be added to our subscription days.. weekend plan is fully spoiled..

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cschunke
Community Manager
Community Manager
  • 229 Views

Re: rh403 lab

Labs should be working in all regions for all courses. If you have not done so already, please submit a Support ticket, and let the team know how many lab hours were lost, and they can work to provide those back to you. They will also be able to assist if your lab can be saved, or if it requires re-provision. 

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