Kernel panic exam pre check

[Andrea86]

Hi,
I have an old notebook, Acer Aspire E5-575G, I want to use it for remote exam but i have this error:

Initranfs unpacking failed: xz

XZ-conpressed data

O

2.4284831 Kernel panic not syncing: VFS: Unable to mount root

block(0.0)

2.4785631 CPU: 3 PID: 1 Comm: swapper/8 Not tainted 6.2.15 288. fe37.

2.4786401

Hardware name: Acer Aspire E5-575G/Ironnan SK. BI0S 01.47 #9/#6

018

Call Trace:

<TASK>

panic+0x360/0x370

mount_block_root+0x228/0x230

2.4787131

2.4787741

2.478904]

2.478833] dump_stack_lvl+0x43/0x60

2.478972]

2.479845] prepare_namespace+8xf1/8x178

2.479112]

2.4291821

2.479248]

kernel_init_freeable+0x411/0x450

?__pfx_kernel_init+0x10/0x10

kernel_init+0x16/0x1c0

ret_from_fork+0x29/0x50

</TASK>

4793101

2.4793831

ge:

2.479451] Kernel Offset: Øx14000000 from Øxffffffff81000000 (relocation ran 0xffffffff80000000-0xffffffffbfffffff)

2.479540] ---[ end Kernel panic - not syncing: VFS: Unable to mount root fs

on unknown-block(0,0) J---

I've seen a similar post, I've tried to disable sata controller but it's not work.
UEFI boot doesn't work so I've set Legacy.
Usb key is working well, I've tried it on another PC.
Any other advice?
Thank you.

Andrea

[PetrCihlar]

Hi Andrea,

Please ensure you download the absolute latest ISO for the Remote Exam. After downloading, create your live USB Exam environment again, ideally using a different method or tool than before. While unlikely to be the root cause, this step will help us rule out any potential issues with the current installation.

I have noticed this nice laptop has a discrete NVIDIA GeForce GT940MX. Try to disable it in BIOS If you have this option available, run on the integrated Intel® HD Graphics 520 only. It might help. 

If not, using a different computer is generally the recommended approach. You may also wait till the next version of environment is released, it will surely bring wider HW support

Regards,

Petr

[Chetan_Tiwary_]

@Andrea86 Please get in touch with the exam support here : https://rhtapps.redhat.com/comments