Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[JZ2]

If the test environment does not meet the requirement or does not function well, would candidate be allowed to test in another time?

[JS_Learning]

Hi @JZ2 ,

Please refer to the FAQ:

https://www.redhat.com/en/resources/certification-remote-exams-FAQ 

It's the candidate responsability to "Get Ready".

There are some scenario where the candidate would be allowed to test in another time:

"If network connectivity problems arise within the first 30 minutes of the exam and you are unable to resolve them, you can request to discontinue and reschedule your exam attempt."

There are other situation when it won't be allowed, for example if the candidate did not comply with the requirements. 

Do remember that some proctor resources are assigned to monitor the candidate, that is why it is written to reschedule at least 24 hours in advance to avoid losing the exam entitlement. 

Cheers,

[JZ2]

How earlier do we need to sign on the exam to secure the test date?

[JS_Learning]

Hi @JZ2 ,

At least 24hours.

https://www.redhat.com/en/resources/certification-remote-exams-FAQ 

Cheers,

[Sam_Akpan]

Hello Redhat Team,

Thank you guys for making it possible to deliver exams remotely in this challenging time we live in in.

I have my exams on Monday Sept 7th and i have been following this forum religously to ensure everything runs smoothly on that day. I do have some questions.

1. I have ran the compatibility test almost 50 times now on the device that i intend to use for the exam and each time i do its fails on the "Microphone volume is adequate". Today i just tested and had my music playing on the background and it passed but when i turned it off and the room was quiet it failed again. Does this mean that the compatibility test is checking for sound input to pass or just a coincidence? Every other parts of the compatibility test passed without a problem. If only this fails does that affect my ability to take the exam?

2. Also on the live exam environment after i put my redhat login. It says "You have no scheduled exam" even though my exam has been scheduled about 2weeks ago. Should i be worried about this?

Thank you

[shefeeqyr]

Hi @Sam_Akpan,

1) There is an option in settings to turn the input mic's volume levels all the way to high. This typically fixes the microphone level issue. You have to turn the volume up and toggle to some other option in the settings once and then proceed to the compatibility test.  Have you tried that? Pasting an image below:

2. The Proctoring application picks up your scheduled exams a few minutes before the start time. So, this should not worry you as long as your scheduler portal shows the exam scheduled date and time.

Best Regards,

Shefeeq

[DevinTravis]

Can I use 2 laptops for the web cams?

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@Deanna wrote:

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

---

[shefeeqyr]

Hi @DevinTravis,

No. It has to be an external Webcam. No additional laptops, mobile phones, tablets etc. are allowed near your exam desk.

Best Regards,

Shefeeq

[miha]

Bonjour j'aimerais avoir un remote concernant l'exam rhcsa . Je souhaiterais vraiment avoir toutes les informations nécessaire pour le remote,

[vishals]

HI @miha ,

Please go through the remote exam faqs and the readiness documentation.
Let us know If you have any specific questions.

Best Regards,