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Deanna
Community Manager
Community Manager
  • 531K Views

Questions about getting ready for your Red Hat remote exam?

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

Deanna L
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Deanna
Labels (3)
1,439 Replies
shefeeqyr
Moderator
Moderator
  • 4,286 Views

Hello @jredman,

The requirement is simplified now and hence only one external webcam with about a meter of cable length is expected. Nevertheless, lack of clarity and field of vision can be a limiting factor. If you are using this with a desktop computer and monitor as the only source of video feeds, then 480p with a narrow field of vision may hamper the Proctor's ability to monitor the exam.

Would you be using this Webcam along with a laptop that already has an integrated webcam instead?

If the answer is yes, then try running the remote exam compatibility test and ensure that both integrated webcam and external webcam are sending feeds. Seeing a video feed from both cameras during the test is important as the compatibility test looks for the presence of only one webcam and it can throw a false success message by detecting the integrated webcam.

In the above setup where If both your integrated webcam and one external webcam are sending feeds, then that can be used to compensate for the reduced field of vision of the external webcam. It's a matter of positioning the laptop screen and webcam in a way that let's the Proctor cover an acceptable view of your surroundings.

Another important factor: The Proctor should be able to read the text in your ID card for initial verification. We have noticed that some external webcams and laptop's integrated webcams fail to adjust their focus automatically to make ID card texts readable. A practical way to test this would be to use the webcam in your laptop's operating system, open a camera application or webconferencing client, turn on self-view, hold the id card close to the camera and check if you can read the contents. In the case of both integrated and external cameras detected in the compatibility test, a clear view of your ID from either of the cameras will be acceptable.

Hope these suggestions help. 

Regards,

Shefeeq

 

 

jredman
Cadet
Cadet
  • 4,257 Views

Hi, yes the external camera will be used in conjunction with a T580 with a built-in webcam.  

Thank you for the quick reply.

Megatron
Mission Specialist
Mission Specialist
  • 3,713 Views

Hi,

The last time I had the exam I had a bad experience with the font size in the RHCSA exam, and I tried to zoom in multiple different ways, nothing happened. How can I relay this message to the people who are responsible for the exam. 

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shefeeqyr
Moderator
Moderator
  • 3,783 Views

Hello @Megatron,

Please raise a ticket at https://rhtapps.redhat.com/comments/

Try to be as descriptive as possible in terms of the issue you faced, what steps were taken to mitigate this and the details of your exam such as date, your redhat.com id etc. This will help in capturing your feedback.

Best Regards,

Shefeeq

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Megatron
Mission Specialist
Mission Specialist
  • 3,763 Views

Thanks Shefeeq.

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Ilyxa
Cadet
Cadet
  • 4,865 Views

Hello,

Can i convert the openshift exam from version 4.2 to 4.5 if i already have scheduled time for it ?

Version 4.2 was scheduled in March.

But now the actual version is 4.5

 

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davman
Flight Engineer
Flight Engineer
  • 4,851 Views

Hi, I have the same problem I've an scheduled exam ex280v42K and I want to change to ex280v45k but I dont see any option to it, can someone tell us something abuout it please?

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vishals
Starfighter Starfighter
Starfighter
  • 4,358 Views

Hi @Ilyxa@davman ,

There are a few variables involved in converting an existing exam order to a different exam/version and it depends on your account type (RHLS/non-RHLS) and how the existing exam was purchased.
Please contact the regional sales/training team about this and they should be able to look up your account and answer your questions.

Best Regards,

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Linuxas08
Cadet
Cadet
  • 3,809 Views

Hi,

I've executed compatiility check with an error result:

Microphone volume is too low


How can I fix it?


Thanks in advance


Kind regards

Att,

JOSE IGNACIO RODRIGUEZ LOPEZ

ChrisPf
Cadet
Cadet
  • 3,731 Views

In my case - the built-in Microphone in my MacBook was not recognized at all.  I got the USB Camera with microphone - (Logitech C922 Pro,  but others should also work). - and USB camera's microphone passed the tests. 

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