Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[Yousuf]

Hi Team,
I had my RHCSA exam scheduled, i did run the compatibility test and it was all ok. While I logged in for the exam after a moment proctor was not able to view from my external camera and i was getting network errors I was on wifi after which I tried to troubleshoot with the help of support team but no luck and due to which I was not able to give my exam.I am trying to reschedule my exam please help. I have written couple of email but I havent got any response yet. Please let me know how can I reschedule my exam.

[JS_Learning]

Hi @Yousuf ,

Did you look in the scheduler tool (where you initially scheduled your Remote Exam)?

Cheers,

[Yousuf]

Yes in the scheduler I see as none and I am not able to schedule it again
and there it is mentioned as contact admin I have written couple of emails
but havent got any reply yet.

[Yousuf]

Hi
In the scheduler tool its shows as none I dont see my exam to schedule and i have written couple of emails to admin but no reply yet.

[oleg-samoylov-r]

Hi,

this is my first redhat exam (EX280) and I'm trying to schedule it asap.

I've bought camera, took notebook especially for the exam as soon as my working laptop is not eligible to start from external drives due to security policies, I've uploaded my goverment issued local ID with photo on Friday and still didn't get an approval. I think I'm half way to the exam and can't predict if the process should finish by the end of September to give me the chance to access EX280 before it's withdrawal.

Do you consider new applicants to pass exams? If yes, could you please help?

thank you

[shefeeqyr]

Hello,

Pre-approval of ID verification shouldn't take such a long time as weeks. Can you please log a ticket at https://rhtapps.redhat.com/comments/ so that the team can check the details and revert to you?

Best Regards,

Shefeeq

[Yousuf]

Hi Team,
I am running the compatibility test for RHCSA exam i am using wifi and where in my wifi speed shows 20 mbps of download speed and same for upload but while running the compatibility test i am getting error in network test in the test is asks for 720kbps speed which I think i should not be having any issue but i tried many times and every single time i am getting network error download speed is too low.
Please help

[vishals]

Hi @Yousuf ,

Internet speed tests available on the internet choose the nearest server to test bandwidth and hence realtime results can be quite different. The download/upload test of our compatibility test looks at the speed to access Red Hat servers and hence it will be different based on distance, time of testing, etc.

Please try conducting a few more iterations of this test at different times of the day to see if the failure is consistent.

Source: https://learn.redhat.com/t5/General/Questions-about-getting-ready-for-your-Red-Hat-remote-exam/m-p/1...

Regards,

[DirkSeifert]

Let's assume that the Internet connection is down for a long time during the exam.

Is the exam then considered "Failed" ?

How long do I have time to continue with the exam or can I start again one day later?

[vishals]

Hi @DirkSeifert ,

I will quote an earlier comment by my colleague around this:

---

I think we have to keep in mind that there can not be a rule for every type of incidents and covering every problem which can occur, especially on the candidate side.

By choosing the Remote Exams option, as candidates, we are somehow responsible for our setup. That means that we can't expect Red Hat to have a solution or cover for each type of problems related to our setup. 

All of the Red Hat certification exams I attempted, either on the "kiosk" environment in a training center, or on this Remote Exam environment were rather difficult and the time limited. I'm trying to avoid any disappointement on the side of anyone who is not able to have a confortable setup as per the requirements (alone in a room, stable network connection, etc..):

https://learn.redhat.com/t5/Certification-Resources/Getting-Ready-for-your-Red-Hat-Remote-Exam/ba-p/... 

I think that would indicate that the candidate was not ready...And probably there should be a better method of exam delivery, for example the one in training centers, using the Kiosk computer.

Also, to be answering we would have to define the type of network interruption. Short ones, like a few seconds, minutes, are usually covered by the Remote Exam Live environment, which is displaying a "Network interruption" screen and is able to automatically reconnect when the situation is fixed. That happened to me once during an exam, after a few seconds interruptions it went back. For longer interruption, the proctor will see and make a decision based on all the elements at the time of the incident.

Again, I want to reiterate that "Getting Ready" requires the candidates to meet with the requirements.

Source: https://learn.redhat.com/t5/General/Questions-about-getting-ready-for-your-Red-Hat-remote-exam/m-p/1...

Regards,