Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[PraveenMishra]

Hi,

I thought this could be the case. Anyways, two cameras for a laptop makes sense. like @Matt7 pointed out. Thank you for the clarification and your help.

[Matt7]

For me when i was testing on the laptop, it detected two cameras when I had the external, but it only showed one camera (the little video). It also said I needed to 2 cameras when I was using the laptop.

The desktop did not require two cameras and said I was good to go with just 1 camera.

I now have 2 external cameras though and i tested that on my desktop and it was only showing one camera video and when I retested it again, it picked up the second camera. So, it's just super flaky and sometimes its ok, sometimes it is not.

[Meissa]

Hi Juan,

The external webcam is required while the integrated is not.

Thanks

Meissa

[victorbrca]

Need help, urgently. My exam is right now and all I can see is a black screen after setting the wifi.

I tested yesterday night and it was working!

[YRoldugin]

I tried to test the environment and got the same thing. I replaced my laptop with a desktop computer, but I still see a black screen. All I can do is go to settings.

[Siggy81]

I also have the same problem today.

The training support in chat said that this an issue with new iso usb

[victorbrca]

Support told me to use an older ISO and I was able to get in.

[Siggy81]

Where i find the old ISO ? 

[shefeeqyr]

Hello @Siggy81,

You can use the latest remote exam ISO. The issue that we faced was temporary and it has been resolved. 

Best Regards,

Shefeeq

[Siggy81]

Ok,

now i'm waiting for reply from support for rescheduling exams..