Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[Martijn]

Hya,

Want to prepare for my exam.

Why is a wireless keyboard and mouse not allowed ?

I use a microsoft sculpt ergnomic keyboard, only one I have.

This is wireless, same goes for the aptico trackball.

Further more the image does not seem to detect my logitech c270, while this is quite a normal webcam.

Another question can I use a headset for communication, or is a headset not allowed at all ?

(And if it's not allowed how am I to hear the proctor ask anything?)

thank you in advance.

[vishals]

Hi there,

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Why is a wireless keyboard and mouse not allowed ?

I use a microsoft sculpt ergnomic keyboard, only one I have.

This is wireless, same goes for the aptico trackball.

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A wired keyboard/mouse is a strict requirement for RH remote exams.
I suppose its to make the proctors job easier and to ensure additional devices are not connected during your exam. Unfortunately, there is no way around it for now.

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Further more the image does not seem to detect my logitech c270, while this is quite a normal webcam.

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I have also used the Logitech C270 basic 720p camera for my first exam and it was detected. I do not know if there are different versions of this model but you can try to test it by live booting Fedora 33 and see if its detected (The remote exam image is based on Fedora 33).

A warning about this camera model, During my exam, the proctors could not read the ID for verification and it was blurry and we had to spend a while to get that sorted. I eventually moved to a better webcamera for future exams.
Here is a page where other testers have shared their hardware details - https://learn.redhat.com/t5/General/RedHat-Remote-Exam-supported-hardware-cameras-mice-keyboards/m-p...

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Another question can I use a headset for communication, or is a headset not allowed at all ?

(And if it's not allowed how am I to hear the proctor ask anything?)

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Headsets are not needed for communication. The proctor will communicate with you via a chat applet within the exam environment.

Hope that helps and Good luck with your exam!

[Rilindo]

Hi y'all,

Has anybody had any problem taking the exam with PiHole on their network? I usually update my DHCP server to use the ISP DNS servers rather than my PiHole IP, but thinking about it, I wonder if that is even necessary, since it is likely that the Red Hat exam image will use its own dedicated DNS IPs rather than your local network IP.

- Rilindo

[JS_Learning]

Hi,

I used Pihole during remote exams, I don't think I have had any issues due to that.

Saying that, it probably depends on what filter/query are used within PiHole to block some DNS queries...and it depends how the Remote Exam image is communicating...

I think it's PiHole is not  reason for any concern in that context, based on my experiences with that and 5-10 different exams attempts.

[PiotrS]

295/300 on today's EX294.

RedHat Team, few things to be fixed(?):

1. Even with 4K monitor working space is limited - is it possible to change it to use whole 4K for exam?

2. DO NOT use Forward/Back mouse buttons during exam. It was a little bit scary when I was moved to exam start page :) I completely forgot that exam is "a sandbox in the browser". There should be warning on Exam prep guide about it :)

3. ALT-TAB is not working due to config above and I really doubt it's fixable :(

4. Docs webpage is a little bit slow. Can it be improved?

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Regards

Piotr

[JS_Learning]

Congratulations @PiotrS :)

If you want your comment/feedback to be listened, that would be best to use this form:

Comments Form 

That would reach the right team...

I know some shortcuts are restricted, some others are not. It's not easy for us, candidates, to "get familiar" with that specific environment, and it can be stressful. Especially as you press incorrect shortcuts as you did (which are correct shortcut in a normal Fedora environment).

As for the doc webpages, in my experience it depends on the exam, some pages are slow, some are not. Even once, some were not working for me (unfortunately proctor/support did not do anything with that during the exam). I reported that to the right teams internally...

Of course it's ok to post here too, so candidate can share and discuss- all I am saying is the right team might not read your valuable feedback, especially if it's "lost" among many other posts.

[Selvagk86]

Can we extend the expire date of Redhat exam ?

[JS_Learning]

Hi, look here, there has been an update on 3rd June 2021 (so 4 days ago):

Red Hat extends certification expiration dates 

It looks like they extended exams: "All certifications have been extended until October 1, 2021."

I verifed and my certification supposed to expire in June 2021, is now showing that date in October 2021!

Edit: I now have a doubt about your question, you mean you bought an exam and you want to take it at a later date? if so, your best bet is to contact support...Link to support page form 

[Etta]

Hi,

Will it be allowed for using an external wired speaker during the remote exam? Because the built-in speaker of my notebook does not work.

Thank you,

Etta

[vishals]

Hi, please see - https://learn.redhat.com/t5/General/Questions-about-getting-ready-for-your-Red-Hat-remote-exam/m-p/1...

Speakers are not a requirement for remote exams. The proctor will communicate with you via a chat applet within the exam environment.
However, a microphone is needed to transmit your audio to the proctors. If your internal mic also has problems, you can use a wired microphone/headset (via jack or USB) and leave it on the work table. (Your exam proctor will guide on the camera & mic placement).

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