Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[Gineesh]

You are supposed to test the environment with Exam ISO even before you book
the exam ! and need to ensure the compatibility test is passed.

Anyway, try to contact the Red Hat support team ASAP.

Good luck.



*Gineesh*
linkedin.com/in/gineesh

[JS_Learning]

Hi @tomcorcoran ,

Like @Gineesh said, all candidates are supposed to prepare their setup (the preparation guide says "2-3 days prior to your exam:").

Unfortunately in your case, that is a bit late and certainly stressful to do that a few hours before the exam...

I would suggest you try to work with the live support team, helping to prepare the Remote Exam, see the button at the end of page 1 of the preparation guide:

https://www.redhat.com/rhdc/managed-files/tr-remote-exams-preparation-ebook-f27382-202103-en_1.pdf 

Regarding your system, "Mac Big Sur" only indicate the OS and not the hardware.

That OS is from end 2020, so fairly recent. Quite likely you have the hardware with the infamous T2 security chipset. Do read at the end of the preparation guide, there are some FAQ explaining about the issues with that type of hardware...

I hope the live support can help you. Unfortunately, based on the recent OS; you probably have a recent MAC hardware, which is quite likely to have the T2 chip, and therefore hardware limitations preventing you to run Linux on that device... So as an external observer, without knowing all the facts. I think your situation is not very promising.

Good luck!

PS: I'm saying as an exam candidate myself, for further tries, nobody wants/need the last minute stress of preparing the remote exam environment on the exam day. It's best to read the preparation guide attentively and follow the advice written there.

[EricJi]

Hi @Deanna ,

In Jan 2021, I created a remote exam bootable live USB. Is it still valid? I registered to take the exam on August 30, 2021.

I tried to compare the latest ISO from https://static.redhat.com/downloads/training-certification/rhrexboot.iso, with the one I downloaded in 1/2021.

❯ ll rhr*
-rw-r--r--@ 1 zji 1437522721 2.3G Aug 22 17:05 rhrexboot (1).iso
-rw-r--r--@ 1 zji 1437522721 2.3G Jan 8 2021 rhrexboot.iso

they have the same size, seems the same. But would like to check if I can use the I already have, so that I do not have to Create the disk image again.

Please confirm.

thanks

-Eric

[JS_Learning]

Hi @EricJi ,

Do refer to the prep guide:

https://www.redhat.com/rhdc/managed-files/tr-remote-exams-preparation-ebook-f27382-202103-en_1.pdf 

There's several topics about the md5sum to check the size and integrity, ex:

How do I verify if I downloaded the remote exam live USB image
successfully?
The size of the rhrexboot.iso is about 2.3 GB. The MD5 checksum is
0dd72ac558fc1afbf0c0e1fa4b366f10.

Cheers,

PS: It's best to ask those kind of questions to the live support, see end of page 1 in the prep guide, there's a button to contact them.

[EricJi]

thanks @JS_Learning 

[Sarang]

I had exam on Sept 24th, 10 PM IST.
I was not able to login to the exam at that time. 
I was ablt to boot the laptop using USB but login prompt did not come.
I tried with couple of laptops, 3 LAN cables and 2 USB sticks. I even tried with backup connection. None of them worked. Attaching the error in screenshot.
Next day, when I tried with same setup it worked and gave me login prompt. 
I have used same setup for exams before and it had worked. 
I have raised a ticket with them on the same day but  have not received any reply. 

I no longer see the exam in schedular. Will I get my attempt back?
What else can I do? Do not want to miss on attemt for no fault of my own.

I expected that RedHat exam team will atleast call me when i did not login at exam time. may be I could have told them my issue but disaapoinment on that front :(

[vishals]

Hi @Sarang ,

Unfortunately, there was an unexpected outage during your exam slot which caused that error. I believe the proctors/support reached out to the candidates to explain the problem but I'll apologize if you did not receive any message. I have let the team know and you should expect a response on your ticket soon.

Regards,

[Sarang]

Thank you @vishals  for your prompt response and confirming the issue. 
I believe I will get my attempt back then. :)

[Hina]

Suggestion to the Red Hat Team.....

As part of Compatibility test, we should provide a sample test environment too...where we can check that the Red Hat execution environment works upto the required speed with our home network.

My personal experience is that even though my compatibility tests had passed, but when I began the certification exam..the environment was not accessible.  The proctor had to confirm that and the exam was rescheduled. That causes a lot of trouble.

A sample test environment will be helpful to ensure things will be all good on the certifcation day.

[Sarang]

@Hina Nice suggestion. Hope this  goes through.
Most of us are only able to test BW (using speedtest.net) but not latency and that causes trouble once the exam starts.